Yet another week of running in the dark.

[skouras]

Wags for DCS-A10C
Good example
but i thing Luthier is very busy right now for the next update
Don't worry mates
he will reply soon

[roadczar]

Originally Posted by skouras

Wags for DCS-A10C
Good example

1c could learn a lot from DCS!

[skouras]

Originally Posted by roadczar

1c could learn a lot from DCS!

you mean Eagle Dynamics
cause Dcs is a project

[roadczar]

Originally Posted by skouras

you mean Eagle Dynamics
cause Dcs is a project

Yes, thanks.

[whatnot]

^This.. managed to post my statement before reading through the thread.

Totally agree on this one. There is no excuse of being too busy to drop atleast a few sentences about the progress every now and then. It takes a few minutes and when recurring bi-weekly or whatever it gives a nice sign of life and faith for the future.

It doesn't have to be groundbreaking news everytime around. Just something in the ballpark of 'were working on X & Y, have problems with Z so currently we got no concrete schedule for next patch release' will do just nicely. But seems like they're not very good at it or just don't care. Let's hope this community manager thing mentioned before will materialize one day.

[Fragal]

sorry I gotta chime in - have you ever worked in a software house environment or along a journalistic route - there the same principal and that principal is called a deadline. Software and game industries work to deadlines do you seriously believe that they have the time let alone the energy to drop a quick hello onto these forums - no I don't and I do work at a software house I don't think about forums or community when all I'm trying to do is get on with my job - Christ a week goes by without anything and all you can do is whine who cares they are doing the job, at the minute the deadline is the US release and that release is coming soon don't you think the devs are aware of the issues and bugs by now it gets bleated left right and centre every five minutes on these forums silence is good news means they are getting on with the job. It's not that they don't care of course they do you whine about the state of the sim after 6 years of development after less than 2 months of playing grow up and have some faith they've been working for 6 years! don't you think that grates on them too 6 years chaps - 6 years of someone in an office going to work everyday like you do sometimes getting stuck in traffic jams, babies being born family passing away etc - don't you think they've got enough on their plate let them do the job don't depend on luthier to bring you an update every week, just get on with it like they do like I do - I'm not upset i don't care if i get an update every week, live your lives if you can't maybe you should stick with chess it's dependable and the bugs have been worked out.

[whatnot]

Originally Posted by Fragal

sorry I gotta chime in - have you ever worked in a software house environment or along a journalistic route - there the same principal and that principal is called a deadline. Software and game industries work to deadlines do you seriously believe that they have the time let alone the energy to drop a quick hello onto these forums - no I don't and I do work at a software house I don't think about forums or community when all I'm trying to do is get on with my job - Christ a week goes by without anything and all you can do is whine who cares they are doing the job, at the minute the deadline is the US release and that release is coming soon don't you think the devs are aware of the issues and bugs by now it gets bleated left right and centre every five minutes on these forums silence is good news means they are getting on with the job. It's not that they don't care of course they do you whine about the state of the sim after 6 years of development after less than 2 months of playing grow up and have some faith they've been working for 6 years! don't you think that grates on them too 6 years chaps - 6 years of someone in an office going to work everyday like you do sometimes getting stuck in traffic jams, babies being born family passing away etc - don't you think they've got enough on their plate let them do the job don't depend on luthier to bring you an update every week, just get on with it like they do like I do - I'm not upset i don't care if i get an update every week, live your lives if you can't maybe you should stick with chess it's dependable and the bugs have been worked out.

I beg to differ. Posting and update to a customer base often requesting one should be pretty high on the todo list. It is indeed the 5-10 mins a week that would be sufficient to keep the communication flow alive at this stage. Loosing that time will not change anything of importance what comes to the progress they can make with CloD before the US release.

And why would it mean that you need to communicate less the longer you've developed your initial release? If you work on a project for six years, and still have issues after release I think it's even more of a reason to connect with the customers. You need to convice them of the fact that despite we spent so much time on the development we will be quick in fixing the issues instead of spending a long time on it again.

I'm not saying that I would be desperate for updates per se, as there has been pretty frequent patches etc. I'm just saying that frequent customer communication is a fundamental thing in time of 'crisis' (I recon this situation qualifies as such, given the number of issues and scoring from many reviews?). And saying that one would not have the time for it is untrue. It is a matter of priorities and as I see it they should re-prioritize. And I don't mean reading through the all the threads, but communicating actively in a recurring manner. I would even concider making a bug tracker visible for all to see what the devs are aware of.

But it seems that the importance of good communication is understood at Maddox too based on the message of hiring a community manager. So maybe we'll see a change there.

Lets just get some things clear here, its not as if the game was released and after a few weeks the community found a few small bugs that needed fixing, this game was released with the full knowledge by the Dev's that it was not fit for purpose, they knew it had all manner of issues, and sadly they did deliberately mislead us in the run up to release. If an apology is out of the question then in the very least they should be bending over backwards (if they wish to carry on with future products) to keep us informed. Those of you who do not feel an apology is necessary (because its only $50) are just playing into the hands of shoddy software companies who believe they can release any pile of junk through steam without any comebacks, because getting refunds from steam is impossible.

[TonyD]

I think that some here are missing the OP’s point, and others, in that the lack of communication is being targeted, rather than any aspect of the game. To quote from the same post by luthier listed above; “We are however in the process of creating a full-time community manager position and setting up an old team member who will interact with you guys daily, answer questions, and keep you up to date on all events.”

This was something luthier undertook himself, rather than as a response to someone’s request, which was two weeks ago. A short note stating that this was still being planned, or whatever, would renew some faith in their commitment.

[Ze-Jamz]

Originally Posted by Fragal

sorry I gotta chime in - have you ever worked in a software house environment or along a journalistic route - there the same principal and that principal is called a deadline. Software and game industries work to deadlines do you seriously believe that they have the time let alone the energy to drop a quick hello onto these forums - no I don't and I do work at a software house I don't think about forums or community when all I'm trying to do is get on with my job - Christ a week goes by without anything and all you can do is whine who cares they are doing the job, at the minute the deadline is the US release and that release is coming soon don't you think the devs are aware of the issues and bugs by now it gets bleated left right and centre every five minutes on these forums silence is good news means they are getting on with the job. It's not that they don't care of course they do you whine about the state of the sim after 6 years of development after less than 2 months of playing grow up and have some faith they've been working for 6 years! don't you think that grates on them too 6 years chaps - 6 years of someone in an office going to work everyday like you do sometimes getting stuck in traffic jams, babies being born family passing away etc - don't you think they've got enough on their plate let them do the job don't depend on luthier to bring you an update every week, just get on with it like they do like I do - I'm not upset i don't care if i get an update every week, live your lives if you can't maybe you should stick with chess it's dependable and the bugs have been worked out.

Ahhh my eyes... it burns it burns!