BS - (resolved)

[Madfish]

Originally Posted by Matt255

What's the difference then?
But OK, let's leave it to rest. Looks like this matter has been solved anyhow, so everyone is happy and people can find something else to complain about.

Do you work for desastersoft or why are you putting up such weird thoughts and explanations? What they're doing is borderline legal. In fact I'm almost certain you could sue them for it. That's what I was hinting at with my last post. Maybe you should actually try to read it. If you don't understand it just ask.

The required steps they have to take are:

• Adjust their TOS.
• Display a note on their webshop about their download "policy".
• Actually CREATE a policy AND make you accept it during the shopping and checkout process.
• Optional: Treat customers with respect.
• Optional: Don't find excuses for non-existing or unprofessional service.

The way I see it this company is shady at best if they respond in such manner and I wonder if they even intend to fix the process and eventually their business attitude.