BS - (resolved)
 

If you download Desastersoft campaigns Wick vs. Dundas make sure you save your copy because if you have to format your computer and want to redownload or buy the cd or dvd you can't..................:-x:-x:-x:-x:-x

That really sucks since Disastersoft must have your order on file. I always back up data, photos, videos, plug-in software etc to external hard drives for fear of a hard drive crash, but many people don't. Did Disastersoft give any reason why they wouldn't help you out?

There only can be a communication error.

Nope more or less said to bad. I even told them I had a reciept and no reply....

File a dispute through paypal or your credit card company.

Well now you've all been warned. Let this be one of your sim careers lessons. Never assume anything.

we shouldnt have to BACK stuff up to retain what we had already paid for...


#1 that is why i ONLY buy boxed versions of games....so no BS can occur....

never spend money on something that you can hold in your hands !!!!!!! you would think that common sense would dictate this, but alas some people like giving their money away...

you should make threats to this company...but only threats that you will be willing to carry out....put the fear of god in to these people...

E-mail I received this morning ... lesson learned You cannot re-download it. Also you cannot re-order a CD/DVD if you lost it. Save your Software!



Cheers

Thomas

I asked them on their forums before I bought it if a backup was available. They said no back then. In today's world of steam downloads it does stick out as sort of odd but you have to imagine the cost of running such a system for what is essentially a small studio.

That's f*cking bull that they won't give you another download.

Go pirate their stupid campaign. You paid for it legitimately. It doesn't cost them anything to send you another copy. What a joke.