Communication poll

[Sammi79]

Originally Posted by reggiane

Common guys you must admit this is quite a common way to release a game.
They release a game knowing it is not even remotely near completion without telling their customers anything about that.
It is like buying a new car that does not have a enigine yet and the seats and steering wheel will be delivered after a year or so.

Now they promise thankfully that they will try and fix the game , it will only take one or maybe even two years ---hurray----

If they told me beforehand the realeased game would be unfinished I would not have bought the product and UBIsoft probably would have had a legal issue with it.
So yeah communication is lacking, even though the major problems have been acknowledged and it has been clearly communicated that these issues are being worked on as a priority.
So from now on no more lies, no more secrets, keep us the customers updated.
And please someday tell us the whole story, what went wrong, why was the game released and what really happend to Oleg.
Oh and please stop attacking the people who are complaining about the game, there is nothing wrong with feeling angry at the moment. However, there is a lot wrong with being abusive and/or insulting to either other forum members or employees of 1C whose forum is provided to us all for free.

Firstly, no attacks here, just saying. The real problems come from a lack of regulations regarding the computer games industries, where publishers (who don't care a jot about the content or state of the software product) control the flow of money to the developers, do all the hard advertising and set all the deadlines for release, patches etc... All they care is that they got your money. The correct place to complain about this is with the publishers who unfortunately don't have ears, at least not for you or me. The only thing they hear is $$$ and if you really want them to listen you have to stop giving it to them. If you live outside of Russia, UBIsoft is the root cause of all these problems. 1C seem to me to be doing their best to solve them for us, so lets just give them a chance, they've come through in the past, no?

Hmm the poll seems to be closer to 55%/45% Unhappy/Happy now.

[reggiane]

Ok then let's say it like this...
If they would of told me beforhand that the to be released game was unfinished but
they needed the money to finish the game and keep the legal guys from Ubisoft of their backs... then I would indeed honor such honesty with paying for the game so they would have a chance of finishing it.


We all know they decided not to do that.
Nobody here knew COD was in such a poor product before it was released not even the most loyal fanboys.
Ubisoft knew, 1C knew ..Oleg knew and decided to head for the hills.... digg a foxhole and await the barrage of complaints.
If only they would of told US the customers ...explained the situation and asked us to help them out.... this would be lot different.
so yeah communication was and still is very poor.

[Feathered_IV]

Seeing as Luthier himself posted not so long ago saying how he "feels the weight of his failure" to maintain proper communications with the community, any argument to the contrary is quite useless.

Originally Posted by Feathered_IV

Seeing as Luthier himself posted not so long ago saying how he "feels the weight of his failure" to maintain proper communications with the community, any argument to the contrary is quite useless.

Yes I agree, unfortunately Luthier words come very cheap these days, what he says and what he does are very seperate things.

[snwkill]

Originally Posted by AndyJWest

ParaB may be right - a textbook case of how not to deal with customers. Instead, perhaps they should have taken the usual games industry approach, and said next-to-nothing before the release, and even less afterwards. I'm sure if I was in Luthier's position I'd wish I had.

The "usual game industry approach" isn't putting out a bug fest piece of software... So since they took the route of selling a 20% finished product, I think it would be in their best interest to keep their PAYING/PAID customers in the loop.

[carguy_]

Originally Posted by snwkill

The "usual game industry approach" isn't putting out a bug fest piece of software... So since they took the route of selling a 20% finished product, I think it would be in their best interest to keep their PAYING/PAID customers in the loop.

Whatever. Maybe they thought it over and decided to do what the biggest do in this industry - IGNORE you until you shut up.

The only thing that keeps you posting is knowing that 1C frequents this forum.