Good/Bad experience ordering BOP online? Feedback please..

[Rhah]

I ordered mine from Zavvi.co.uk.

Good points:
-They were only charging £27.95 for it (Or thereabouts)

Bad points:
-The order was not dispatched till the day after release, despite them giving the impression on their site that it would be delivered on the day of release.
-They did not let me cancel my order, even though the order had not even been packed yet
-Their customer service did not reply to my email for 2 days, and even then they did not actually answer my question.
-The game still hasn't arrived, as they seem to use 2nd class post when sending orders (And there is no option to ask for 1st class or special delivery)
-No pre-order bonuses
-They have a stupid company name.

[ThatYoungGameGuy]

Originally Posted by Rhah

I ordered mine from Zavvi.co.uk.

Good points:
-They were only charging £27.95 for it (Or thereabouts)

Bad points:
-The order was not dispatched till the day after release, despite them giving the impression on their site that it would be delivered on the day of release.
-They did not let me cancel my order, even though the order had not even been packed yet
-Their customer service did not reply to my email for 2 days, and even then they did not actually answer my question.
-The game still hasn't arrived, as they seem to use 2nd class post when sending orders (And there is no option to ask for 1st class or special delivery)
-No pre-order bonuses
-They have a stupid company name.

what he said, and also their customer service attitude STINKS! When i rang up and asked why it hadn't arrived by the 4th, they were like; "oh yeah great shame"! i will never preorder from zavvi again!

[Pup]

A first-time Zavvi customer for this game as there was a weekend 10% deal that reduced it to £25.15, then a bit more off with quidco. I was expecting to receive it on/before release date (last friday) as a mate had got Batman a day early from them a week previous.

The delays may well be down to local strikes in the Uk between me and the zavvi warehouse (my local area had no strikes as yet though), but I am more dissapointed that they waited until release day to ship it when most other sites usually ship at least a day before, some even offer money back if it doesnt reach you by release day.

I think I'll be sending them a polite email once it does finally arrive to let them know what I think, although I don't expect them to take much notice of it.

[juz1]

Originally Posted by Pup

I think I'll be sending them a polite email once it does finally arrive to let them know what I think, although I don't expect them to take much notice of it.

If they don't get one back to you I think that=Zavvi=FAIL!
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[GCoutinho]

Ordered on the 1st September Il2 Birds of Pray and Saitek Aviator from amazon.co.uk to be delivered in Portugal (7 - 10 days normal airmail).

Deliver estimate was for the 9th Sep but it got here on the 8th.

[Dazzel]

I pre-ordered mine through simply games.com for £27.79 with free delivery and it arrived on day of release as for drawbacks I can't think of any, perfect!