Why so little interaction with the community?

[Mysticpuma]

Originally Posted by BlackSix

This is my fault. I should collect 5-10 old questions and send them to Ilya. But I made new threads and I collected over 200 questions. I don't know when he'll find time for this.

Honestly B6 if that's the best that can be done it's just opening this thread up to the harbingers of doom. Sadly I believe I have become one

You offered us after (MANY) months the chance to actual actually get answers to the many issues that have been raised. The community again was sparked into life! At-last, a chance to get some actual, proper input from the devs.

What do we get! No answers, too many questions!

Seriously?

The only issue is that this whole fiasco of disrespect for those who really love the IL2 series who again were lured into thinking that we we important to the devs, feel again that we have been lined up for a practical joke!

I can see Luthier rolling on the floor laughing "haha, they actually believed I was going to listen! Too funny! Put the questions in the bin, I have to finish my next practical joke and see who falls for that!"

The only reason the disrespect and disillusionment has swept this forum is from the totallack of interest and apathy apparent from 1c regarding those who actually care to post issues or bugs that need fixing only to hear that the bug tracking isn't even read!

But post your questions regarding the real issues and bugs and Luthier will ignore those too!

If anyone at 1c had bothered to visit these forums, react to the vast input that has ben made, the community wouldn't have had to ask so many questions (that he can't be bothered to answer). They could have been answered over the last 18 months in something called a Friday update?

The total lack of disrespect and apathy on the part of 1C is something I don't believe I have encountered in years of visiting forums.

The main issue now is trust. We are told (wel guess!) that BoM is the next greatest Sim, but why the hell do you expect us to believe that, when 1C can't even be trusted to answer genuine questions regarding software on which people have already spent money?

I don't know if 1C can gain the respect back, once bitten, twice shy!

I can only say as others have, we are all busy, we all have jobs or other things that encroach on our time, but we care bout this product which is why we offer inputand suggestions for making it better.

It's a shame that 1C don't appear to have the same passion for their product as we do and that can only mean they are not interested in anything but the money they get.

If Luthier makes an effort in his busy day to spend just 20 minutes on a Friday (even at home!) like we have done daily for many months then it would be a start, but what makes us think that he will be bothered after his last foray into the forum?

The only issue that has made negativity rage through these threads is the the lack of input after Luthier apparently showed he was interested in the community. The lack of answers has reinforced what many believed, that we'll only be of interest again when he has some more dodgy software to offer from the back of a car!

He needs to answer the questions that we took time to ask to at least start gaining some respect and credibility if he wants us to believe in his commitment to us and our future investment in software he claims is fit for release!

Answers to questions please that were asked and we'll go from there.

Disillusioned, MP

[Stirwenn]

Thx for the comms BS... but aren't you tired to be the fuse of your boss ? As for me, i do not believe a single word from your team. Jumping this forum one time a month is enough to learn that the next patch is coming soon (lol)...

Zapatista said:

i think the explanation for the lack of readme and a decent manual, and the minimal communication, is rather more simple. its an issue of lack of time and forced priorities

Well yes, but if you're in this sort of situation then you recognise the need for a re-jig of priorities. The demands of mile-stones et al remain fairly constant (I've worked in complex software dev)...you still allocate time to do those small things you say you are going to do. Especially when they become disproportionately important to your customers/fans. It's commonsense and silly not to.

the incomplete/unfinished beta release of CoD was forced by the "money men" who put their foot down after repeated delays and postponements of release dates (going back to 2006).

No offence, but this sounds like a cut n'paste from the Chivas book of holy supposition. We dont know what went on really, but it's been repeated so long it's become lore round here. Speculation...

because of the good reputation of the il2 series, sales were initially pretty good and they recouped enough money to allow the project of a series of sequential releases in the SoW series to continue,....but....with CoD having been such a fiasco because it quickly became evident to users and reviewers that there were major prblems, both in poor sales as well as in product reputation and reviews, Luthier was told after 6 months not to continue to pour resources into it and focus on the next project (we have been told this directly)

Are you sure early sales were good? Figures? By what yardstick? I've heard abut the general situation but don't remember seeing it quoted...?

if luthier does continue to work on CoD, he gets chastised by the bosses and risks the survival of the series (one more fiasco and they are dead, WE are dead), and if he doesnt work on fixes for it he is exposed to the howls of discontent and tirade of abuse in the forum. since the gfx and game engine needs to be fixed for BoM to succeed, we have the benefit of getting the fruits of that labor (and we just did with the beta patch of august 2012 which was a MAJOR improvement for mid and low end pc's, basically it made the game playable), but "content fixes" (other then a few glaring ones that majorly affect functioning of the product, like CTD;s etc..) have not been a priority at all and most efforts were put into BoM.

Is this supposition or fact? Where is the proof of the situation? Luthier may be saying whatever he likes for a variety of reasons (some to quell anxiety etc).

however frustrating that is for us with the further delays, luthier mentioned in his last post that his team will put one last big effort into fixes for CoD (now that they have reached a milestone in the development of BoM which satisfies the bosses), which is pretty good news for us if we can get him to fix the main issues that affect gameplay and use of CoD (AI commands, LoD visibility, FM and DM issues,...).

*Surely* one lesson of the past 18 months is not to take anything said at face value? Actions, not words....

Blacksix said:

This is my fault. I should collect 5-10 old questions and send them to Ilya. But I made new threads and I collected over 200 questions. I don't know when he'll find time for this.

Not entirely your fault, though distilling the questions down a lot would have helped. If he wants to help, he will.

Answering the questions is one thing. But being seen to give a damn is another. We dont need an expo or thesis on each one, but would quite like just the main points answering. And above that, some willingness to follow through as he said he would.

It's more about goodwill than anything else. God knows the game itself is in enough trouble.

[bongodriver]

in other words we paid for a game so Luthier is 'our' monkey now and if we want him to jump through hoops he better damn well do it.......or something like that

[esmiol]

maybe not like that

but i think that giving a word a least every two weeks is the minimum.

and sincerely.?.. if the work of luthier and his team on CLOD was not so bad....we don't want to have news so regulary...

it is not with a word in the forum every six month that this team will gain the trust of their community.

well who knows miracle may happen..... maybe we'll have an friday's update before the end of this year.....

[Baron]

So Luthier doesnt have time to answer 200 questions (like its 200 different questions, more like 20 in total) fine, that's understandable. The problem however, is that he/whomever decided to skip answering any questions what so ever instead.

Makes perfect sense to me.


I used to be a avid "fanboi" if you will, but now the entire way this is handled pi**es me of to the extreme. Its not because its CloD or IL2 or whatever, a similar situation in real life would have had the exact same affect on me, but 10 times sooner.

[Storm of When]

Hopefully Jason will buy the franchise and we`ll get RoF style customer interaction, cos these lot are like Waldorf and Staedtler. Come on gents show us that you actually give a flying **** about customer support. Earth calling 1C is anybody there ?????.

[csThor]

Originally Posted by Storm of When

Hopefully Jason will buy the franchise and we`ll get RoF style customer interaction, cos these lot are like Waldorf and Staedtler.

LOL. Highly amusing to see these ludicrous comparisons, especially when they're so far off the mark. Jason is probably happy that they can work without being overly worried about money. 1C could buy out Jason's little bunch by covering them with money and still have enough to spare to coat walls, ceilings and floors of their offices. And the outside of the building. If Maddox Games doesn't cut it they'll either be closed or reassigned to some other project. 1C won't be bothered, they've got a very broad portfolio.

[David198502]

clod is a row of broken promises....thats it.
there was no progress in the last 1,5 years at all in my view,....only a few steps backwards.the game doesnt look as good anymore as it did on release, many features where just taken out of the game, and some were made more arcade when they were realistically implemented before...
the game doesnt run faster at all on my pc...its the same like on day one.
they have cut out start up procedures, realistic compasses, clouds and their shadows,kill markings.....
they destroy things that already worked....
they introduced major bugs with every patch.....LOD problem,sound bugs,low textures....they all have yet to be solved again..

i could understand low progress, because they are a small team and have limited resources...(8years and 8milliion $)
but if they are that limited in resources, why the heck dont they work with the community at all?
i cant comprehend how they dare to post banjo music instead of getting in touch with us and work with us...there are so many talented people here.
...others are not so talented(me) but those at least send bug reports and play the game and know exactly the flaws, bugs and other problems of the game and post them here to be ignored.

fact is, that all the people here on this forum, are/were fans of the il2 series, expecting the best, trying to help to reach that goal....

if the devs would listen to the community/ their customers,...the game would be far better by now.
but obviously they just dont see the need for this for some dubious reason...
they dont even read the bugtracker, which again was a community effort, praised by Luthier.
then there were/are the lies....you can call it what you want, and find excuses for it, but at the end of the day all the promises turned out to be lies.

so all we can do is trust in them again and hope that we dont get an il-2 girl this time, but maybe working weather instead Luthier???if i want a hot girl on my lap, then i shut down my pc grab my girlfriend.
i dont need a pimp Luthier, but a working 109...and you failed in delivering both(the spit girl looks like crap)

if there only were competition you would be probably out of business already.

so i wont trust in you anymore until you restore faith....so this time give us all the broken promises or at least a happy end