Why so little interaction with the community?

[zapatista]

Originally Posted by MadTommy

Why do we get so little communication and interaction from Maddox Games with the community?

there was initial communication in the forum here, but with the torrent and volume of complaints after the initial CoD release18 months ago they have been a bit overwhelmed by the "feedback"

since then a handful of perpetual whiners and psychopathic trolls who camp here have even been bitching at whatever is positive about the sim as it has been gradually fixed, so it stinks up the forum and doesnt really create an environment for positive interaction

[carguy_]

Originally Posted by zapatista

since then a handful of perpetual whiners and psychopathic trolls who camp here have even been bitching at whatever is positive about the sim as it has been gradually fixed, so it stinks up the forum and doesnt really create an environment for positive interaction

Very true, sadly.

[Hood]

It's a downward spiral now which may even have started the instant the game was released in such a poor state.

A lot of the "whiners" really really want a fixed game but make their feelings known. The developers don't respond, maybe because of language issues, lack of common sense or fear of another backlash, so they get it in the neck for not responding. When there is a response it is often incomplete, wildly optimistic or just false (for the same reasons as above) and so the whole cycle takes a downwards lurch.

What is really needed is an amnesty on the part of the forum members combined with a regular update or dialogue from the developers. In the past I've advocated a simple, locked, update thread even if it is just to report that they're still working on something. Really that won't happen now because the only update will be that the latest patch will be made official sometime, then wait for the sequel whatever format that is to take given that it hasn't been announced yet...

Originally Posted by zapatista

whatever is positive about the sim

Lots of whining about very little then. I'm a whiner yet I'll buy the sequel if only because I live in hope that I'll get to fly the BoB without too much heartache.

Hood

[kestrel79]

I kinda like how other sims have taken to Facebook and Twitter. No time for a Friday update? No problem, just post one new screenshot during the middle of the week. It takes 2 seconds, and we will lap it up. Or dropping hints on stuff. It gets people excited.

iRacing does this, Train Simulator, War Thunder.

[csThor]

I've said it again and again, only to be ignored every single time: Luthier is not Oleg. He hates PR and "communication". He'd like nothing better to lock himself and the team up in the office complex, work on whatever project they have on their hands and not be bothered at all by suits with milestones and deadlines and especially not by players wanting to know what's going on.

Neither asking for answers nor yammering about the state of CloD will change that fundamental aversion to PR and communication. He doesn't like it so he's avoiding it whenever possible.

[Toni74]

Originally Posted by csThor

I've said it again and again, only to be ignored every single time: Luthier is not Oleg. He hates PR and "communication". He'd like nothing better to lock himself and the team up in the office complex, work on whatever project they have on their hands and not be bothered at all by suits with milestones and deadlines and especially not by players wanting to know what's going on.

Neither asking for answers nor yammering about the state of CloD will change that fundamental aversion to PR and communication. He doesn't like it so he's avoiding it whenever possible.

What's wrong with doing it that way? If I were him I would do it same way - and additionaly I would close this forum.

[MadTommy]

Originally Posted by Toni74

What's wrong with doing it that way? If I were him I would do it same way - and additionaly I would close this forum.

Additionally you would have no customers for your sequel and you would be out of a job.

IMO from a business point of view, PR & customer support is critical for future sales. I suspect as it stands only a dedicated few will purchase the sequel, certainly not enough to recuperate the loose of CloD and several years the development cost for the sequel.

[Feathered_IV]

Originally Posted by csThor

I've said it again and again, only to be ignored every single time: Luthier is not Oleg. He hates PR and "communication". He'd like nothing better to lock himself and the team up in the office complex, work on whatever project they have on their hands and not be bothered at all by suits with milestones and deadlines and especially not by players wanting to know what's going on.

I don't think too many people would dispute that. I suspect Luthier would be far more comfortable and much better suited to running a small team of modders than heading the development of a AAA next-gen title.

[CaptainDoggles]

Originally Posted by Feathered_IV

I don't think too many people would dispute that. I suspect Luthier would be far more comfortable and much better suited to running a small team of modders than heading the development of a AAA next-gen title.

I don't want to believe it but what other conclusion is there?

[Hood]

Originally Posted by Feathered_IV

I don't think too many people would dispute that. I suspect Luthier would be far more comfortable and much better suited to running a small team of modders than heading the development of a AAA next-gen title.

He's in the wrong job if this is true. Love them or loathe them if you ignore your customers they leave you sooner or later. The developers are incredibly lucky to have an almost captive market.

Hood