customer satisfaction poll

[Robert]

Originally Posted by Sternjaeger II

Of course it matters, everyone's opinion does. You illustrated valid points, but again the status of things is just speculation we can do.

All I'm asking is whether people would like to be informed or not on the development of things for a sim that we obviously all love.

I don't see an option in the poll for me. If I'm right and these current issues from the June 3rd update are fundamental, then I don't see another update coming until closer to beta release. I'm perfectly fine with that, given future updates would progress at the speed needed of future repairs/fixes et al.

So to me these updates ARE timely and I'm getting enough information. I feel I'm informed enough and don't need a 'weekly update'. I'm not sure I see an option for that. I'm personally satisfied with the updates. ATM.

[Sternjaeger II]

Originally Posted by Robert

I don't see an option in the poll for me. If I'm right and these current issues from the June 3rd update are fundamental, then I don't see another update coming until closer to beta release. I'm perfectly fine with that, given future updates would progress at the speed needed of future repairs/fixes et al.

So to me these updates ARE timely and I'm getting enough information so I already am getting my fill of development updates and feel I'm informed enough. I'm not sure I see an option for that.

Robert, I understand your point, my question though is whether you like or not to be informed in a regular and effective way , nothing more, nothing less.

I'm trying to do a step by step assessing of the situation here, as you can see there are at least 5 people that don't want to be updated regularly.

[Robert]

Originally Posted by Sternjaeger II

Robert, I understand your point, my question though is whether you like or not to be informed in a regular and effective way , nothing more, nothing less.

I'm trying to do a step by step assessing of the situation here, as you can see there are at least 5 people that don't want to be updated regularly.

So then I'd obviously vote yes, because I WANT updates in a regular manner. I'm just not sure if updates can be done on a regular basis when the road map is so fluid ATM. One man's regular interval. may be anothers desert of information.


Being that I'm satisfied with the updates for now, and knowing many aren't, I don't think that's how the poll would be perceived. I think many will use it as a 'war cry' to muster up support and try to strong arm information or updates, when for me the regularity (or lack thereof) is fine with me.

I want updates. I'm fine with the way they are coming out. I don't think that's how the poll reads.



Say you get 100 yeahs.... 5 nays.... and 1 maybe. That says 100 want information. Fine. We all do. But it doesn't say that out of 100 there may be 50 who are satisfied with update progress. It CAN be construed to mean that 100 people want regular updates and all 100 think you're not doing a good job of it. That's why I abstained.

[Sternjaeger II]

Originally Posted by Robert

So then I'd obviously vote yes, because I WANT updates in a regular manner. I'm just not sure if updates can be done on a regular basis when the road map is so fluid ATM. One man's regular interval. may be anothers desert of information.


Being that I'm satisfied with the updates for now, and knowing many aren't, I don't think that's how the poll would be perceived. I think many will use it as a 'war cry' to muster up support and try to strong arm information or updates, when for me the regularity (or lack thereof) is fine with me.

I want updates. I'm fine with the way they are coming out. I don't think that's how the poll reads.



Say you get 100 yeahs.... 5 nays.... and 1 maybe. That says 100 want information. Fine. We all do. But it doesn't say that out of 100 there may be 50 who are satisfied with update progress. It CAN be construed to mean that 100 people want regular updates and all 100 think you're not doing a good job of it. That's why I abstained.

it has been fairly balanced so far, apart for some agitators. I would like to stress on the fact that this is not a protest or a war cry, it's just... a poll?

You already expressed your opinion by non voting, which is a valid option, I would have selected "I'm not sure", but then again I do understand your concerns. All I'm trying to do here again is trying to see how much it really matters to the community to be regularly updated on what's going on, according to some our opinion doesn't even matter, go figure!

[furbs]

David, If what we say makes no difference, do you understand that what ever you say makes no difference to what we do or say?

So, unless the mods say we have to stop or the forum is shut down, nothing is going to change, we will keep asking and complaining and you will keep moaning and complaining about us.

this is all we have.

[David Hayward]

Originally Posted by furbs

David, If what we say makes no difference, do you understand that what ever you say makes no difference to what we do or say?

That is painfully obvious.

So, unless the mods say we have to stop or the forum is shut down, nothing is going to change, we will keep asking and complaining and you will keep moaning and complaining about us.

this is all we have.

See above.

[Robert]

Originally Posted by Sternjaeger II

it has been fairly balanced so far, apart for some agitators. I would like to stress on the fact that this is not a protest or a war cry, it's just... a poll?

You already expressed your opinion by non voting, which is a valid option, I would have selected "I'm not sure", but then again I do understand your concerns. All I'm trying to do here again is trying to see how much it really matters to the community to be regularly updated on what's going on, according to some our opinion doesn't even matter, go figure!

Naah. Our opinions matter. I do think some opinions have been worn out by abuse and that's a reflection on poor communication by many parties on this forum - me included at times.


This reminds me of a surgical procedure. The patient has done his part by physically preparing for surgery. The surgeons and staff have done what they can during the operation. Unfortunately there have been complications and even though the doctors are doing as much as they can, progress reports are moot because there hasn't been enough progress since the set back to inform the patient's family. It's tough waiting during that time.