Warning-STEAM message "We've come up empty"

[MOG_Hammer]

Originally Posted by michelip

I bought it from a reputable games retailer in Australia (E B Games who have been very supportive) and registered it with STEAM within 24 hrs of purchase. Since last post have sent required photos to STEAM another 3 times but they've not even responded. Now (3 days ago) I've written to Ubisoft's General Manager in Australia to advise him of my situation. No reply yet.
Michelip.

E B Games also buys and sells useds games. You could have ended up getting an already used copy of CoD. Just return there and ask for a legit new copy. SInce it is a boxed version, Steam will ask for proof of purchase. If you still have your receipt, it is the store where you bought the game that should correct the situation

[Screamadelica]

I had this problem also. Bought a standard box version (made in Australia) from EB Games, intended as a backup copy to the Collector's set, and have held off installing until the game was in some kind of a workable state with the last patch. When I went to install it, I got the same message - "Already activated", etc.
As I had not installed it within the 90 days time period Steam will do nothing. Interestingly though, the Collector's set installed fine. Also got the same "Already Activated" message with another brand new game, also bought from EB. In both cases the good folk at the EB store swapped the games for a replacement copy which installed fine. Something strange is definitely going on here.