UBI passes Epi filter debacle cost onto customers?

Moggy · #1 03-29-2011, 12:59 PM

Shrike, you're the customer...if you phone up BT remind them that it is this phonecall which will determine whether you'll stay a customer with them after your contract expires or not. Do some legwork and tell them about other offers from other companies such as Sky and Virgin Media interest you. Companies hate to be reminded of how good their competitors are. Also remind them how long you've been a BT customer...not just their internet service but phone service too.

Gimpymoo · #2 03-29-2011, 01:15 PM

YOUR OWN FAULT ENTIRELY FOR SIGNING UP TO A STUPID BROADBAND PACKAGE.

According to this page:

http://www.productsandservices.bt.co...dTDG_broadband

Option 1, which you say you are on, is:

£14 per month for the package.
£10 per month MINIMUM for line rental.

Total:
£24 per month

For a 10GB allowance with £1 per GB charge after that...

YOUR OWN FAULT.

You obviously thought it was a good deal at some point else you wouldnt have signed up for it.

You must have money to waste.

There is a package for £18 (£4 more) than what you are paing which gives a 40GB allowance.

PeterPanPan · #3 03-29-2011, 01:19 PM

Quote:

Originally Posted by Gimpymoo

YOUR OWN FAULT ENTIRELY FOR SIGNING UP TO A STUPID BROADBAND PACKAGE.

That's a little harsh me thinks. The BT Broadband Option 1 package includes telephone line rental and free calls all weekend and weekday evenings I think. He's not paying £24 just for broadband.

Shrike_UK · #4 03-29-2011, 01:23 PM

Quote:

Originally Posted by Gimpymoo

YOUR OWN FAULT ENTIRELY FOR SIGNING UP TO A STUPID BROADBAND PACKAGE.

According to this page:

http://www.productsandservices.bt.co...dTDG_broadband

Option 1, which you say you are on, is:

£14 per month for the package.
£10 per month MINIMUM for line rental.

Total:
£24 per month

For a 10GB allowance with £1 per GB charge after that...

YOUR OWN FAULT.

You obviously thought it was a good deal at some point else you wouldnt have signed up for it.

You must have money to waste.

There is a package for £18 (£4 more) than what you are paing which gives a 40GB allowance.

Sorry but you are wrong, i looked at all the opposition for a month or 2 before choosing them, as money was absoluteley critical aspect.

When i got my contract it locked me into paying 5.99 for internet per month. 10GB limit. Which was cheaper than all other opposition, plus you get free weekend and evening phone calls. Look at it now, its much more expensive, i would have to be mad to change ISP at the moment.

Gimpymoo · #5 03-29-2011, 01:38 PM

You get what you pay for then.

You wanted to pay as little as possible which is fine.

Do not then blame someone else when it is discovered the little you are paying does not give you a great service, complain to B.T!

Shrike_UK · #6 03-29-2011, 01:45 PM

Quote:

Originally Posted by Gimpymoo

You get what you pay for then.

You wanted to pay as little as possible which is fine.

Do not then blame someone else when it is discovered the little you are paying does not give you a great service, complain to B.T!

And BT will say, why didnt you just buy the game on DVD, and i will say, well, i wanted to, but UBI made a mistake blah blah, which ended up in the whole game needing to be downloaded online. And they will say, is that our problem? i will say, no, Its UBI's.

Mingan · #7 03-29-2011, 01:53 PM

I didn't know there are places where you can buy "pay for GB" connections. Even mobile phones have unlimited connection for like 3€ per month. 3G internet 10€ per month, no limit. Wired connection 20€ -> per month, no limit.

Shrike_UK · #8 03-29-2011, 01:58 PM

This thred has nothing to do with my internet connection, that is somewhat irrelevant.
Its about the cost being passed onto paying customers (And 1C), through other companies like ISPs.

Debatably, it is also selling a product thats retail price does not reflect the actual consumer cost (due to enforced additional cost above retail price), therefore. Its debatable, but i could take it to Trading Standards Agency. For selling a product at Retail price which is unfit for purpose on DVD. Which is more than likely why no shops are stocking it in the UK.

UBI should be lowerring their profit margin on the product to cover the cost associated with the extra months of work that was enforced on 1C.

Everything has cause and affect, theres no avoiding it.

At the end of the day, someone is paying for UBI's mistake, and it is YOU!.

So knock me as much as you like, blame it on my internet costs if you must take that shortsighted view, but realise this, i know the value of money. And so do UBI.

kendo65 · #9 03-29-2011, 02:04 PM

I had some sympathy up to your last post, but this really is more about your Internet contract and its defects than anything else.

There is a problem. The devs and Ubi have come up with a solution. Internet is best way to distribute it.

File under 'Shit happens!'

Vevster · #10 03-29-2011, 02:04 PM

Quote:

Originally Posted by Shrike_UK

UBI should be lowerring their profit margin on the product to cover the cost associated with the extra months of work that was enforced on 1C.

Everything has cause and affect, theres no avoiding it.

At the end of the day, someone is paying for UBI's mistake, and it is YOU!.

So knock me as much as you like, blame it on my internet costs if you must take that shortsighted view, but realise this, i know the value of money. And so do UBI.

You don't know the value of money at all.

If Ubi charged the real cost of the game to you, you would pay far more.

Most games in 2011 are not profitable for editors, about 15%-20% of them are. That is including console games.
The ones that are profitable cover the costs of those who aren't. Or not. So sometimes editors make losses (complete P&L)

If an editor charged a price based on number of units sold, you would end up paying soem games several hundred euros or pounds.