One explanation and we will stop whining

[Codex]

Originally Posted by Chivas

... but patience isn't the strong suit of the last few generations.

Well at the age of 40 I'm slowing growing tired of forking over money for games / sims that are unfinished.

There's only so much the paying public should have to put up with. I think it's time the situation was turned around. How about we pay for a product that is actually finished for a change? As I've said before in the deleted thread that was started by Nearmis, I can live with bugs, as I too am a developer (business apps), but how about actually delivering what was promised?

Believe me, customers grow very tired very quickly when you say the application will do one thing, but doesn't deliver as expected after release day.

[albx]

Originally Posted by Codex

Well at the age of 40 I'm slowing growing tired of forking over money for games / sims that are unfinished.

There's only so much the paying public should have to put up with. I think it's time the situation was turned around. How about we pay for a product that is actually finished for a change? As I've said before in the deleted thread that was started by Nearmis, I can live with bugs, as I too am a developer (business apps), but how about actually delivering what was promised?

Believe me, customers grow very tired very quickly when you say the application will do one thing, but doesn't deliver as expected after release day.

I agree with you, and I do your same job

[Rattlehead]

I'm trying to look at this from both sides.

As a customer who would like the game fixed up to 100%, I feel the community is very much entitled to regular feedback regarding this sim. It's got some big issues and few are totally happy with it, so as a customer I think it's only fair that Luthier or someone else redoubles their efforts regarding communication since most people have been begging for it.
In the light of the buggy release I think that is only fair.

Having said that, I do feel that 1c themselves, if they gave a rat's about their customers, could hire a permanent PR guy to pick up the slack. They are a huge firm and MG has just thirteen overworked employees.
So what is 1c's excuse??
As I said before, we are beating the wrong guys over the head.

Looking at it from Luthier's point of view, he was probably thrust into a situation he had no control over (early release) and it was made even worse with Oleg leaving. So he is carrying the whole can now.

Upon release, I seem to remember him posting fairly regularly, and showing a good sense of humour. Aside from patch news, he posted two lengthly posts, one about some imposter that was impersonating him, and another about a former employee who had some not so nice things to say about the game. Then there was the VE Day post too. It shows that he was on the forums, checking things out and talking to us, and not neccessarily only about the patches.

But after receiving torrents of abuse, and let's be clear I am sure we only see a small snippet of it publically on these boards, I sense that the friendliness isn't there anymore. If he's fed up, I can't really blame him. C'mon fellas, some of the abuse has been personal and slanderous and strictly out of order. You know it has.

The problem is, no matter what he says or does, the whinging will not stop. If he posts today about a patch, there will be a ton of questions and even if he answers them, there will be a ton more. If he somehow answers those, there will still be a ton more.
Things he says will be used against him at a later date, so it's a no-win situation really. Hell, maybe the guy has been in meetings all week with 1c bigwigs, we don't know.

Let's see what the next few days bring.

[carguy_]

Originally Posted by Codex

Well at the age of 40 I'm slowing growing tired of forking over money for games / sims that are unfinished.

Soooooo...

Don`t?

There's only so much the paying public should have to put up with. I think it's time the situation was turned around. How about we pay for a product that is actually finished for a change? As I've said before in the deleted thread that was started by Nearmis, I can live with bugs, as I too am a developer (business apps), but how about actually delivering what was promised?

Yes, feel free to kill this game.
Just don`t go on wishing they`ll be another one like this one.

Believe me, customers grow very tired very quickly when you say the application will do one thing, but doesn't deliver as expected after release day.

I know one thing : customers are like children. And when you treat`em like children, they start to realise how foolish they look.

agree

[klem]

See his US Market welcome message:-
http://forum.1cpublishing.eu/showthread.php?t=24692

"4. We do not at this time have anyone doing community relations, which means we spend less time than we’d like to interacting with you, or rather, providing answers to your questions. We are up on these boards every day reading what you have to say, and it does often drive our design decisions and priorities."

They have no-one spending time on community relations at the moment. We know that's a bit of a slap in the face but that's what they are doing, spending all their time on dev work.

And yes, I think he's wrong not to say something about progress.

[furbs]

[Lololopoulos]

signing my name right here.
lol

[albx]

Originally Posted by klem

See his US Market welcome message:-
http://forum.1cpublishing.eu/showthread.php?t=24692

"4. We do not at this time have anyone doing community relations, which means we spend less time than we’d like to interacting with you, or rather, providing answers to your questions. We are up on these boards every day reading what you have to say, and it does often drive our design decisions and priorities."

They have no-one spending time on community relations at the moment. We know that's a bit of a slap in the face but that's what they are doing, spending all their time on dev work.

And yes, I think he's wrong not to say something about progress.

this answer my question... goodbye communication and news... bah...

[MadTommy]

One explanation and we will stop whining

So now you have had the explanation will you all stop whining about communication & updates?

Somehow i doubt you will 'agree' to keeping your word.