Waiting for reply from Steam

[Bloblast]

Originally Posted by cato_larsen

He stated he made a new account after he did not get into his old one. If he makes a new account with a new e-mail, that will not help getting into his other account. IF he has a new machine, or steam sees his machine as new, then he have no way of getting in unless he uses the passcode that is delivered in this case to the emai account he no longer has.

i changed my e-mail on the original account.
On this account i activated the game.
I can not install game on a new Steam account.

[JG52Uther]

I suppose you will just have to wait until steam get back to you now.
A real shame you did not verify your account when you changed email address.

[Bloblast]

Originally Posted by jg52uther

i suppose you will just have to wait until steam get back to you now.
A real shame you did not verify your account when you changed email address.

I changed my e-mail and deleted the old one on my Steam account.

[Dano]

Last time I contaced steam it was about 4 days

Can you not get access to the old email at all?

[Bloblast]

Originally Posted by Dano

Last time I contaced steam it was about 4 days

Can you not get access to the old email at all?

4 days, ssh. Old e-mail is gone.

[Fjordmonkey]

I might be wrong, I think the main problem here is that your steam-account is/was registered to an email-account that no longer exists. If you had updated your contact-information BEFORE you installed the game, the case might have been different, and you would most likely have gotten your code.

You also cannot move a Steam-game between accounts as far as I know, which negates the possibility of creating a new account and moving your game to it. Games bought on Steam is locked to the account it was bought with, for obvious reasons. The only way I know of to get a working copy of a Steam-game over to another Steam-account is to purchase that game again with the correct account.

Lastly, unless you already HAVE done so (didn't find a clear answer to this in your previous posts), you should change your contact-info for the Steam-account that you bought the game with so that when Steam-support contacts you, the email ends up in an email-account that you can actually read and respond with.

[Dano]

Yup, the steam account with the correct address is completely irrelevant as the game wasn't registered to it.

Lesson of the day, always make sure your contact details are up to date