Launcher Crash

[Buzzer]

Have verified install/files. All files fine. Same problem - launcher crashes.
Have uninstalled AV - same problem.
Even bought RegCure (as that was helping some people with similar problems)...launcher still crashing.

Uninstalling/reinstalling game again...will give an update when Im done...
New reinstall...same problem.
Sigh!

[AnarchyZG]

I don't think Steam is to blame. No other game I have had any Steam related issues.

[Russkly]

I'm there with you.

Sometimes it loads OK, but mostly it doesn't.

Have tried the conf.ini trick, and the Steam "Local Files" thing, and now the redist thing too.

Kaspersky AV 11 turned off (or protection paused at least).

No bananas - doesn't even get to main menu, just Ubisoft splash screen.

Suppose I'll try uninstalling it now...

R

[delta7]

FIXED-

needed to install .NET framework 4
also needed to install Windows Imaging Component to get .net to work

[Matt255]

Got it to work by deleting the profile folder.

c:\Users\*yourname*\Documents\1C SoftClub\

[Russkly]

Originally Posted by Matt255

Got it to work by deleting the profile folder.

c:\Users\*yourname*\Documents\1C SoftClub\

Blimey, we're all getting desperate!

How would that work, do you know?

I'd like to understand the problem, because at present we're chucking bags of different things at the problem, some of which work for some people, and some which don't. I'm in the latter category unfortunately.

It's all a bit random, and it would be good to have some official help.

I'll try the Steam support site too, but I won't hold my breath...

R

[Russkly]

Originally Posted by Russkly

I'll try the Steam support site too, but I won't hold my breath...R

Nada

[ZaltysZ]

Originally Posted by Russkly

How would that work, do you know?

Profile folder contains cache of shaders. If game isn't smart enough to understand when it needs to recompile the shaders, it might load old "bad" one. Deleting the cache, will force recompilation of shaders.

[Russkly]

Originally Posted by ZaltysZ

Profile folder contains cache of shaders. If game isn't smart enough to understand when it needs to recompile the shaders, it might load old "bad" one. Deleting the cache, will force recompilation of shaders.

Roger.
Have just uninstalled and downloaded again, so I'll try this.
Getting a bit panicky now though!
Wish me luck!
R

[Buzzer]

Still at a loss here...

Have reinstalled game, directX, .NET framework, installed some windows updates etc.
I dont have the \1C SoftClub\ folder at all...maybe because the game has never been launched.

Big sigh...