Maybe Zorin, but it cant be repeated enough times, that online folks are only a part of all the sales, online folks that post are a much smaller part of the above, and those online folks that post and feel like not buying the game because they feel offended by the lack of communication...well..lets just say they are far from being such a huge number to affect anything at all. Considering it from financial side only, of course.
Probably Id feel the same way though, with all this lack of info, even if it has a reason for sure. But I still think it doesnt affect sales in a recogniseable amount