refund?

[Jreave2]

\BMRender\rmode.cpp(159: DirectX call failed: -1, -1, 3_FAIL (An undertermined error occurred inside the Direct3D subsystem) is the error message i get when i start the game up and iv been looking at all the forums for solutions and haven't found any with the same number error as i have. I don't want a refund i would rather play the game but i also didn't know if the problem was steam related or the game itself. any help or suggestions would be appreciated.