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Old 09-11-2009, 03:29 PM
mar01006765 mar01006765 is offline
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Join Date: Aug 2009
Location: Wales, UK
Posts: 64
Cool

Quote:
Originally Posted by tbtstt View Post
This is the most likely cause of my problem. I'm in a block of flats and the line is crap in a few of the flats - unluckily one of them is mine!
Is there audible noise on the line through the handset? if so try unplugging all other phones and using a different phone incase it's ur equipment at fault.

If it's not your equip. at fault, contact BT and they will run tests / send an engineer out. (but if they determine the fault to be your gear they will charge you £120 for the call out)

You pay the same line rental as everyone else and deserve to have the same quality of service

Last edited by mar01006765; 09-11-2009 at 05:32 PM.
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