Quote:
Originally Posted by tbtstt
This is the most likely cause of my problem. I'm in a block of flats and the line is crap in a few of the flats - unluckily one of them is mine!
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Is there audible noise on the line through the handset? if so try unplugging all other phones and using a different phone incase it's ur equipment at fault.
If it's not your equip. at fault, contact BT and they will run tests / send an engineer out. (but if they determine the fault to be your gear they will charge you £120 for the call out)
You pay the same line rental as everyone else and deserve to have the same quality of service