Quote:
Originally Posted by svend
Yes, same happen to me. I lost the installer as I forgot to back up the software 
Should I buy it again?  )) |
no of course you shouldnt go and buy it again
as their representative posting here claims, if you send them your detailed information with purchase info they will be able to help you
if they dont, make sure you post it here and on other flightsim forums to warn other potential customers to stay away from their products. and if they dont resolve this quickly and efficiently, give some blunt feedback at online retailers where they sell their products to warn other people, like at http://www.amazon.de/Fliegerasse-Hel.../dp/B0053EO6VC (scroll to the bottom of the page where people can post feedback)
providing "game downloads' online has a huge cost advantage for the creators of these products, by very significantly reducing production and distribution costs (as well as removing the middle man commissions). the least they can do is have some decent customer service that addresses potential issues with that distribution medium that is otherwise so advantageous for them (and good documentation, and maybe a good installer program that maybe even automates the making of a backup ?).
__________________
President Dwight D. Eisenhower 1953: Every gun that is made, every warship launched, every rocket fired signifies, in the final sense, a theft from those who hunger and are not fed, those who are cold and are not clothed. This world in arms is not spending money alone, it is spending the sweat of its laborers, the genius of its scientists, the hopes of its children
Last edited by zapatista; 08-18-2012 at 09:14 AM.
|