Thread: Crashing Issues
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Old 08-07-2012, 04:17 PM
thecrius thecrius is offline
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Join Date: Aug 2012
Posts: 3
Post [Steam] Game won't start / crash to desktop

Steam Topic: http://forums.steampowered.com/forum...php?p=32147327

Hello 1C peeps, i'm going to paste the content of my post from the Steam Forum:

Going straight:

Launching the game from the desktop icon or che "play" button inside steam load and close in an infinite loop che steam window "Loading Rig'n'Roll" (not the exact string, my version is in italian, just to let you understand what happens).

I've to click on "cancel" to break the loop.

Entering the game directory, subdirectory "bin", launching rnr.exe allow me to see the popup of the game, the screen turn black, i can hear some sound and music of the intro video i suppose. Pressing ESC then close the application and i'll be back to the desktop.

My system is a notebook with:
  • windows7x64
  • I3-380M
  • Nvidia GEforce GT540M
  • 4Gb Ram DDR3

DXDiag: Due to Nvidia Optimus Technology, the dxdiag do not detect the Nvidia GT540M but the Intel one.

NOTE
Without setting specifically the nvidia optimus to run the program with the Nvidia, the game track the intel graphic card and the rungame.exe start and showup the message "your system pass the minimum requirements". I've not launch the game then cause i want it with the nvidia graphic card of course.

UPDATE: Tried using the default intel graphic card with same result. Game popup, black screen with sound in background, crash to desktop.
Absolutely no error or report.

BUT, searching around the directory of the game i found hs_err_pid168.log and into the file were present the following lines (log doesn't change with the nvidia card):
Code:
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0144c1a7, pid=168, tid=6048
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_08-b03 mixed mode)
# Problematic frame:
# C  [rnr.exe+0x104c1a7]
#

---------------  T H R E A D  ---------------

Current thread (0x0036aa80):  JavaThread "main" [_thread_in_native, id=6048]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x00000000, EBX=0x04f0d5b4, ECX=0x00000000, EDX=0x00000000
ESP=0x0018c894, EBP=0x02484228, ESI=0x00000000, EDI=0x02484f38
EIP=0x0144c1a7, EFLAGS=0x00010202

Top of Stack: (sp=0x0018c894)
0x0018c894:   02484f38 02484f38 011b2e21 00000000
0x0018c8a4:   00000000 0018d180 04f0d580 011b5660
0x0018c8b4:   02484f38 02484f38 04f24664 02484228
0x0018c8c4:   0018d28c 00000041 00000000 ffffffee
0x0018c8d4:   0144ff73 ffffffee 02480d3c 014506ca
0x0018c8e4:   1fccb290 1fccb297 1fccb297 01450715
0x0018c8f4:   01450715 00000012 0018cb84 ffffffff
0x0018c904:   00000007 00000000 1f7b3848 1f7b3854 

Instructions: (pc=0x0144c1a7)
0x0144c197:   8b 74 24 0c 57 eb 09 66 85 c9 74 11 42 42 46 46
0x0144c1a7:   66 8b 0e 0f b7 02 0f b7 f9 2b c7 74 ea 85 c0 5f 


Stack: [0x00090000,0x00190000),  sp=0x0018c894,  free space=1010k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [rnr.exe+0x104c1a7]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  menu.JavaEvents.SendEvent(IILjava/lang/Object;)V+0
j  menuscript.mainmenu.QuickRaceNewGame$Trucks.reciveTableData()V+17
j  menuscript.mainmenu.QuickRaceNewGame$Trucks.<init>(Lmenuscript/mainmenu/QuickRaceNewGame;JLmenuscript/mainmenu/QuickRaceNewGame;)V+153
j  menuscript.mainmenu.QuickRaceNewGame.<init>(J[JJJJJLmenuscript/mainmenu/Panel;)V+615
j  menuscript.mainmenu.QuickRace.<init>(Lmenuscript/mainmenu/MainMenu;)V+124
j  menuscript.mainmenu.StartMenu.InitMenu(J)V+191
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x0e9e9590 JavaThread "Thread-2" [_thread_in_native, id=7264]
  0x0e925ea8 JavaThread "TimerQueue" daemon [_thread_blocked, id=5772]
  0x0e861cc0 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=7252]
  0x0e93d890 JavaThread "AWT-Windows" daemon [_thread_in_native, id=920]
  0x04b81450 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=8748]
  0x04b812c0 JavaThread "CompilerThread0" daemon [_thread_blocked, id=6544]
  0x04b80c38 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=8936]
  0x04b6e260 JavaThread "Finalizer" daemon [_thread_blocked, id=7160]
  0x04b6cc60 JavaThread "Reference Handler" daemon [_thread_blocked, id=9136]
=>0x0036aa80 JavaThread "main" [_thread_in_native, id=6048]

Other Threads:
  0x04b28f20 VMThread [id=6904]
  0x04b15ec0 WatcherThread [id=3348]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 def new generation   total 576K, used 71K [0x08420000, 0x084c0000, 0x08690000)
  eden space 512K,   1% used [0x08420000, 0x08421e40, 0x084a0000)
  from space 64K,  99% used [0x084b0000, 0x084bfff8, 0x084c0000)
  to   space 64K,   0% used [0x084a0000, 0x084a0000, 0x084b0000)
 tenured generation   total 5264K, used 4046K [0x08690000, 0x08bb4000, 0x0a420000)
   the space 5264K,  76% used [0x08690000, 0x08a83950, 0x08a83a00, 0x08bb4000)
 compacting perm gen  total 9984K, used 9884K [0x0a420000, 0x0ade0000, 0x0e420000)
   the space 9984K,  99% used [0x0a420000, 0x0adc71a0, 0x0adc7200, 0x0ade0000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x02565000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\rnr.exe
0x77a10000 - 0x77b90000 	C:\Windows\SysWOW64\ntdll.dll
0x75750000 - 0x75860000 	C:\Windows\syswow64\kernel32.dll
0x76a10000 - 0x76a56000 	C:\Windows\syswow64\KERNELBASE.dll
0x72370000 - 0x723a2000 	C:\Windows\system32\WINMM.dll
0x77110000 - 0x771bc000 	C:\Windows\syswow64\msvcrt.dll
0x76b90000 - 0x76c90000 	C:\Windows\syswow64\USER32.dll
0x76a60000 - 0x76af0000 	C:\Windows\syswow64\GDI32.dll
0x77b90000 - 0x77b9a000 	C:\Windows\syswow64\LPK.dll
0x766a0000 - 0x7673d000 	C:\Windows\syswow64\USP10.dll
0x76740000 - 0x767e0000 	C:\Windows\syswow64\ADVAPI32.dll
0x76b70000 - 0x76b89000 	C:\Windows\SysWOW64\sechost.dll
0x76fe0000 - 0x770d0000 	C:\Windows\syswow64\RPCRT4.dll
0x75540000 - 0x755a0000 	C:\Windows\syswow64\SspiCli.dll
0x75530000 - 0x7553c000 	C:\Windows\syswow64\CRYPTBASE.dll
0x5e0d0000 - 0x5e293000 	C:\Windows\system32\d3d9.dll
0x73370000 - 0x73379000 	C:\Windows\system32\VERSION.dll
0x62160000 - 0x62166000 	C:\Windows\system32\d3d8thk.dll
0x74560000 - 0x74573000 	C:\Windows\system32\dwmapi.dll
0x65c10000 - 0x65c82000 	C:\Windows\system32\DSOUND.dll
0x764b0000 - 0x7660c000 	C:\Windows\syswow64\ole32.dll
0x6aca0000 - 0x6acc5000 	C:\Windows\system32\POWRPROF.dll
0x76c90000 - 0x76e2d000 	C:\Windows\syswow64\SETUPAPI.dll
0x77bc0000 - 0x77be7000 	C:\Windows\syswow64\CFGMGR32.dll
0x76f50000 - 0x76fdf000 	C:\Windows\syswow64\OLEAUT32.dll
0x77ba0000 - 0x77bb2000 	C:\Windows\syswow64\DEVOBJ.dll
0x74070000 - 0x74095000 	C:\Windows\system32\DINPUT.dll
0x73740000 - 0x73770000 	C:\Windows\system32\DINPUT8.dll
0x73bf0000 - 0x73c04000 	C:\Windows\system32\MSACM32.dll
0x75860000 - 0x764aa000 	C:\Windows\syswow64\SHELL32.dll
0x75690000 - 0x756e7000 	C:\Windows\syswow64\SHLWAPI.dll
0x10000000 - 0x10019000 	C:\Windows\system32\OpenAL32.dll
0x18000000 - 0x18033000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\binkw32.dll
0x02710000 - 0x02e5c000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\protect.dll
0x74730000 - 0x7477c000 	C:\Windows\system32\apphelp.dll
0x767f0000 - 0x76850000 	C:\Windows\system32\IMM32.DLL
0x755a0000 - 0x7566c000 	C:\Windows\syswow64\MSCTF.dll
0x722f0000 - 0x72325000 	C:\Windows\SysWOW64\nvinit.dll
0x74580000 - 0x74600000 	C:\Windows\system32\uxtheme.dll
0x723b0000 - 0x723bb000 	C:\Windows\system32\profapi.dll
0x05cc0000 - 0x05d3b000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\bin\stdassert.dll
0x05d40000 - 0x05df5000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\Dbghelp.dll
0x6d730000 - 0x6d8cb000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\client\jvm.dll
0x6d2f0000 - 0x6d2f8000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\hpi.dll
0x75670000 - 0x75675000 	C:\Windows\syswow64\PSAPI.DLL
0x6d700000 - 0x6d70c000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\verify.dll
0x6d370000 - 0x6d38d000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\java.dll
0x6d720000 - 0x6d72f000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\zip.dll
0x6d070000 - 0x6d1d9000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Jvm\bin\awt.dll
0x746d0000 - 0x74721000 	C:\Windows\system32\WINSPOOL.DRV
0x0ebf0000 - 0x0ec12000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\rnr.dll
0x771c0000 - 0x77243000 	C:\Windows\syswow64\CLBCatQ.DLL
0x743e0000 - 0x743e9000 	C:\Windows\system32\HID.DLL
0x76620000 - 0x7664d000 	C:\Windows\syswow64\WINTRUST.dll
0x76e30000 - 0x76f4e000 	C:\Windows\syswow64\CRYPT32.dll
0x75680000 - 0x7568c000 	C:\Windows\syswow64\MSASN1.dll
0x673b0000 - 0x673e9000 	C:\Windows\System32\MMDevApi.dll
0x73950000 - 0x73a45000 	C:\Windows\System32\PROPSYS.dll
0x67430000 - 0x67466000 	C:\Windows\system32\AUDIOSES.DLL
0x6ede0000 - 0x6ee10000 	C:\Windows\system32\wdmaud.drv
0x674c0000 - 0x674c4000 	C:\Windows\system32\ksuser.dll
0x73d30000 - 0x73d37000 	C:\Windows\system32\AVRT.dll
0x736f0000 - 0x736f8000 	C:\Windows\system32\msacm32.drv
0x736e0000 - 0x736e7000 	C:\Windows\system32\midimap.dll
0x139c0000 - 0x13a54000 	C:\Windows\system32\igdumdx32.dll
0x13b20000 - 0x1413e000 	C:\Windows\system32\igdumd32.dll
0x72840000 - 0x72878000 	C:\Windows\SysWOW64\dxdiagn.dll
0x6eba0000 - 0x6ec23000 	C:\Windows\SysWOW64\dxgi.dll
0x69fa0000 - 0x6a0a2000 	C:\Windows\SysWOW64\d3d10.dll
0x6c140000 - 0x6c173000 	C:\Windows\SysWOW64\d3d10core.dll
0x6b160000 - 0x6b18c000 	C:\Windows\SysWOW64\d3d10_1.dll
0x6b0f0000 - 0x6b12a000 	C:\Windows\SysWOW64\d3d10_1core.dll
0x69f10000 - 0x69f93000 	C:\Windows\SysWOW64\d3d11.dll
0x73d50000 - 0x73d5a000 	C:\Windows\system32\wbem\wbemprox.dll
0x6ec50000 - 0x6ecac000 	C:\Windows\system32\wbemcomn.dll
0x770d0000 - 0x77105000 	C:\Windows\syswow64\WS2_32.dll
0x76610000 - 0x76616000 	C:\Windows\syswow64\NSI.dll
0x742b0000 - 0x742c6000 	C:\Windows\system32\CRYPTSP.dll
0x74270000 - 0x742ab000 	C:\Windows\system32\rsaenh.dll
0x72a30000 - 0x72a3e000 	C:\Windows\system32\RpcRtRemote.dll
0x73660000 - 0x7366f000 	C:\Windows\system32\wbem\wbemsvc.dll
0x67130000 - 0x671c6000 	C:\Windows\system32\wbem\fastprox.dll
0x73c80000 - 0x73c98000 	C:\Windows\system32\NTDSAPI.dll
0x742f0000 - 0x742f7000 	C:\Windows\system32\winbrand.dll
0x6d2b0000 - 0x6d2ef000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Jvm\bin\fontmanager.dll
0x6d530000 - 0x6d543000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Jvm\bin\net.dll
0x736a0000 - 0x736dc000 	C:\Windows\system32\mswsock.dll
0x73e80000 - 0x73e86000 	C:\Windows\System32\wship6.dll
0x6d550000 - 0x6d559000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Jvm\bin\nio.dll
0x6d230000 - 0x6d253000 	C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Jvm\bin\dcpr.dll
0x11d70000 - 0x121c8000 	C:\Windows\system32\wrap_oal.dll

VM Arguments:
jvm_args: -Djava.library.path=;..\bin; -Xmx32m -XX:OnError="..\Bin\MiniDumper.exe"
java_command: <unknown>
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip
PATH=C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\EgisTec MyWinLocker\x86;C:\Program Files (x86)\EgisTec MyWinLocker\x64;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files\TortoiseSVN\bin;C:\Program Files\Microsoft Network Monitor 3\;C:\Program Files (x86)\OpenVPN\bin
USERNAME=Claudio
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 37 Stepping 5, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows NT 6.1 Build 7601 Service Pack 1

CPU:total 4 (cores per cpu 8, threads per core 2) family 6 model 5 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 3857112k(2030124k free), swap 4194303k(4194303k free)

vm_info: Java HotSpot(TM) Client VM (1.5.0_08-b03) for windows-x86, built on Jul 26 2006 01:10:50 by "java_re" with MS VC++ 6.0
I've read the topic that bear the similar name of this topic but the laconic "it's a steam problem" doesn't help at all. Someone can explain better or just give some hint?

Last edited by USA Trucker; 08-08-2012 at 11:49 AM. Reason: Moved to the proper thread.
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