Quote:
Originally Posted by Ataros
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2) Fix feedback channel. Kindly ask B6 to present 5 top forum trends (discussed issues) to Luthier on weekly basis and report results on the forums. Sometimes bosses in Russia do not like to hear bad news and are getting angry when subordinates disturb them with them. In this case it takes courage to meet a boss every week and say unpleasant things about wrong priorities, new bugs, ets. But someone has to start doing this to enable feedback channel. Without feedback the system is dead (see link to coop case above).
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Yeah - good post Ataros. Major kudos for even attempting to be constructive in the current situation.
The B6 as community liaison strategy has unfortunately been handled in a half-arsed manner right from the outset (and that's not due to B6).
All too often he is 'not authorised' to tell us what we want to know. This is down to Luthier - there is no point at all designating someone to be the communications frontman and then NOT giving him anything meaningful to communicate.
The coding delays may have been unavoidable, but the sad truth is that if they had got a really good, timely and honest communications strategy in place from early on they could have avoided a lot of bad feeling.
Right now, I don't think the situation can be remedied. The damage is done. They have shot their bolt. The only way out is to finally produce something decent with the patch. Hopefully (
sorry, but really...
) if the engine is fixed then other improvements can be made in the months ahead at a faster rate.