Quote:
Originally Posted by ACE-OF-ACES
Still confused?
Allow me to make an analogy here..
What your asking them to do is tell us now, how lost their car keys are before they found their car keys
Problem is you don't know how lost your car keys are until you find your car keys
For example..
The last thing we want the programer to do is spend 'time' donig a write up AFTER he finds his keys telling us, in great detail, about all the places he looked for his keys before he found his keys! What we do want the programer to do is move onto the next bug as soon as he finds his keys
Long story short, it will be done when it is done.
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What you talk about here is something you yourself have lost. You are the one responsible for losing your keys. I am talking about purchasing a product and wanting to know when the product I purchased will be fixed? .
I purchase a car and find a fault with it. I take it to the garage i bought it from and they tell me they will repair it within a week or so. A week later I am one happy customer because I will have the car back and rightly so they have fixed it. Now if they told me they will fix it, but that it was going to be upto a year later and beyond, then I would be pretty peed off. The other thing to look at is if this was a car and was a wide spread fault the manufacturer would recall them all.