I am a bit surprised at comments such as "you have gotten all that is listed on the box so what are you complaining about"?
I am not complaining, it's just that I bought a product in a box but it got badly treated in the mail and quite many parts are broken and I would like them to be fixed/replaced within a reasonable time so that I may enjoy the product I bought. That is not complaining... that is just beeing a concerned consumer/customer.
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