Quote:
Originally Posted by Friendly_flyer
The nature of "cildishness" is debateable. One could argue that not communicationg with the customer base is childish, on th eother hand one could argue that demaning communication from the producers is equally so. Moderation and middel of the road seem to be the golden rule for both sides.
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True I suppose - however the great majority of users on this forum are fairly sensible, and while there are a few that rage, even that isn't anywhere near the scale of vitriol some game developers receive. The point being that if they can't handle this, then they might as well give up now - it will only get worse come the US release.
'Childish' to me is refusing to talk because a few people happen to disagree, and given the state of the game from release until current day they know full well that there are a huge amount of problems - and they must have expected a negative reaction. As I said, I don't think it's been anywhere near as bad as some other forums I frequent.
I suspect that they keep their presence on these forums to a minimum to avoid unnecessary conflict and to continue working hard, but I doubt that they'll cut off communication entirely, simply because if they do their game will fail and they'll be out of a job!

I'm pretty sure they have thicker skins than we think, and keeping quiet leads to less accusations of broken promises etc. But there is always a point where not communicating does more damage than communicating - see the recent Eve Online 'NEX/Monocle' debacle for a prime example.