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Originally Posted by KOM.Nausicaa
The problem is that both strategies -- the old and the new one -- are not clearly outlined and feel sometimes erratic and confusing, even to older members. (There is also clearly a need for more moderators, but that is so since a long time.)
Back to the strategy: IF you want update threads that stay on topic (I say IF) you need to establish some very simple rules. For example, the simplest one could be to allow only questions and comments on the update directed only to Oleg. The rest is deleted, but people are welcome to open their own discussion thread if they don't agree with each other on something.
That would be a way, but it's also the harshest one.
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Questions and comments on the update directed only to Oleg, would be fine except there are discussions between members that work out issues developers are interested to read.
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If not you have to establish some other rules and stick to it. Or you say that everything is ok, except personal attacks between members or/and impolite talk to Oleg or 1C members. (which has occurred in the past often enough and stayed there unmoderated for days and weeks).
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But to moderate the update threads with the guideline "to stay on topic" is probably the hardest one to do, and very hard to realize. Where does "on topic" end and "off topic" start? This will only create frustrations. I think it's easier to moderate on the base of personal attitude and behavior instead.
And again, one active moderator just isn't enough for this forum. It's way to emotional and busy for that.
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It is easy to make discussion points, and many sound viable until they are put into practice.
There are so many instances where intent, and communication is unclear. Following the logic of some people requires "psycho" skills many of us don't have. LOL
Formulating strategy has drawbacks, because humans just don't all fit the mold.
We have tried numerous things, and all had merit to some degree.
It can't be a best way when we have to ban loyal members.
Moderators don't want to read every posting, just as members don't read or respond to every posting. Moderators are volunteers, and only want to preserve peace, sanity, and sensible discourse on the forums.
Reported postings will be dealt with