I personally believe people who are banned just may deserve it. I've only heard of a few people have been banned for the wrong reason. I believe the rules for the chat are just right.
Most of this stuff is done by a PC. The translator translates from English or German, any language into Russian. Anything considered insulting such as calling someone a Hooligan (offense in Russian) for example, will get someone banned as silly as you may think of it. Of course this is just a guess how the system works. Anything wrong is handled by a real person, such as your lengthy ban.
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