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MACADEMIC 02-01-2012 06:56 PM

Quote:

Originally Posted by mazex (Post 386980)
As an old developer / development manager I really like this one, the big problem is to open the tap for a whole world of people that are not used to working with bug tracking software and the processes needed to get it working. If the users are not strict in reporting bugs according to rules regarding all the information needed to file a bug correctly, and themselves so a thorough search so they don't enter a bug that has already been reported, the testing team will have to put a full time employee just to reject all bugs that are not relevant...

I participate in the beta for MS Flight, and all hell has broken loose in their bug tracking site as the same bugs are reported 10-20 times, and the quality of the bug reports is completely out of bounds. One in ten include steps to reproduce the bug, and one in 20 contain complete system specifications...
There are really not that many bugs I can find in Flight, but hundreds of bugs are reported over and over again in the same sloppy manner when new users join the beta...

As MG has very limited resources I think the only way to do this would be by a community managed bug tracking site where community moderators do the initial verification of bugs before they are sent to the development team.

But I really like the idea! :-)

Mazex

I'd imagine community bugtracking even more complicated than for MSFlight as most likely it would have to be in Russian and English.

MAC

5./JG27.Farber 02-01-2012 09:41 PM

ATAG Dutch

I picked up the same vibe but didnt want to cause a stir.

Flanker35M 02-02-2012 08:22 AM

S!

I really do not understand why it is so hard to create a bug report when you are given the instructions. Usually they are VERY clear and simple so even the most ADHD gimme now nerd can follow them ;) Or maybe my work in military has something to do with following orders and reading manuals ;)

Blackdog_kt 02-02-2012 07:15 PM

We have people who not only cannot stay on topic in threads (a more or less free-form discussion platform), they actually enjoy derailing them, and you expect them to file bug reports according to strict specification? :-P

We do need a bug tracking system but if anyone is going to moderate that, it's going to be a paying job i think :grin:

ATAG_Colander 02-02-2012 08:00 PM

Maybe the other way around would be a better idea...

How about making visible a bug-tracking system where the devs enter the bugs? This way the community would have a easy to search database of what has been reported already.

Now, I can understand the devs not wanting us to see what has been fixed, is pending or is being left behind so, a bug list with no "status" could do the trick (if is cleaned after each release.)

jimbop 02-02-2012 08:26 PM

Something better than the current state of affairs is required. For intance, the bugged early HE-111 bomb drop - is that a known bug or not? I have absolutely no idea if the devs even know about it...

Ataros 02-02-2012 09:10 PM

Quote:

Originally Posted by jimbop (Post 387293)
Something better than the current state of affairs is required. For intance, the bugged early HE-111 bomb drop - is that a known bug or not? I have absolutely no idea if the devs even know about it...

Exactly. I stopped reporting bugs because of this. This forum has about 5 threads with bugreports and no one has any idea if any of them are visited by the devs.

The devs do not have resources to moderate a bugtracker so it has to be a community effort if we want it. I think usual complainers will be the best moderators for the bugtracker. Critical mind is actually very valuable for this job.

jimbop 02-02-2012 09:33 PM

Agreed...

Blackdog_kt 02-03-2012 12:11 AM

Quote:

Originally Posted by Ataros (Post 387311)
I think usual complainers will be the best moderators for the bugtracker. Critical mind is actually very valuable for this job.

I agree partly, but there's another issue here. Usually the ones who complain the most are the ones who tend to focus on their specific area of interest.

So, how are we going to ensure they are fair when prioritizing bugs? For example, fine tuning the FMs is probably a bigger job than getting rid of the various controls bugs (mostly affecting bombers). If the bugtracker moderators mostly care about graphics performance and fighters, will we have to wait until SLI and all fighter FMs are fixed to see a working gyrocompass in the Ju88?

So, to ensure impartiality, i think it would be best to divide the bug tracker into separate sections:
AI
FM
DM
Controls
etc

and then let the developers prioritize themselves among the stuff they see on the list.

Another thing i've seen is that usually the people who complain the loudest don't have the time or inclination to do some legwork, so i doubt many would volunteer to moderate a bug tracker.

I've seen countless such cases where they don't even want to follow existing workarounds to improve their gameplay experience, simply because "i shouldn't have to do this, it should just work on its own". To each his own and i'm not blaming them, we all have real lives, work, families, etc and we don't all have the same amount of time to spend on this hobby.

All i'm saying is that people who don't display an inclination to offer something to the community by investing some of their personal time are a poor choice for managing such a resource.

Feathered_IV 02-03-2012 04:06 AM

The single player experience in Cliffs of Dover has received much criticism since the game's release. What improvements are planned for Battle of Moscow?


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