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-   IL-2 Sturmovik: Cliffs of Dover (http://forum.fulqrumpublishing.com/forumdisplay.php?f=189)
-   -   World Wide Purchasing & Distribution (http://forum.fulqrumpublishing.com/showthread.php?t=18610)

janik_dk 03-09-2011 09:19 PM

Hi,

I am quite confused here aswell.
Ordered the collectors edition from Finland (I'm from Denmark) which got cancelled. Phoned up Ubisoft Nordic, which couldn't help me with any kind of helpful information about getting the collectors edition.

Ubi through a proxy in the uk? - Can you explain more on how that works?

This is really insane - we want to buy this great game, but are not "allowed" by Ubisoft.

jcenzano 03-09-2011 10:57 PM

Quote:

Originally Posted by janik_dk (Post 232680)
Hi,

I am quite confused here aswell.
Ordered the collectors edition from Finland (I'm from Denmark) which got cancelled. Phoned up Ubisoft Nordic, which couldn't help me with any kind of helpful information about getting the collectors edition.

Ubi through a proxy in the uk? - Can you explain more on how that works?

This is really insane - we want to buy this great game, but are not "allowed" by Ubisoft.

-just google for a proxy server that is located in the Uk.
or use any from this list
http://www.samair.ru/proxy/type-09.htm
-go to the LAN/Connections options of your browser and configure it to connect through a proxy
-go to the main webpage of cllifs of dover http://il2sturmovik.ubi.com/cliffs-of-dover/. Then click the preorder button and you should be taken to the uk page of ubi to order. Or you can also go directly to ubi.com and browse for the game.
-preorder the game and tell them to send it to Denkmark (free shipping I guess)
-enjoy the game when they send it to you.

ps. maybe you are not comfortable ordering through a proxy, i understand. I would reccomend you no to use the bank account in whchi you have all your life savings. just in case. PAYPAL didn´t work for me via proxy, so I had to use thedebit card. It´s a risk, but i use a debit card that i use only to buy online associated to a bank account to which I transfer only the money I need for online shoppinga at a given time.

I have probably busted a buch of the forum´s rules...

janik_dk 03-11-2011 05:00 AM

Yikes - i might be a silly-boy, but i think thats a lot of risks to run in order to get the CE..
I am not felling very comfortable about this proxy thing...

Hans 03-11-2011 11:45 AM

Proxy no good
 
Seems like the UK UBI shop doesn't deliver the Collectors Edition abroad :(

By logging in to shop.ubi.com via a UK proxy you are able to find the Collectors Edition. You are also able to put it in your shopping cart, but you are not able to submit the order. Neither with PayPal nor with a credit card :evil:

I guess we'll have to make a trip to England this summer.

jcenzano 03-11-2011 09:08 PM

Quote:

Originally Posted by Hans (Post 233263)
Seems like the UK UBI shop doesn't deliver the Collectors Edition abroad :(

By logging in to shop.ubi.com via a UK proxy you are able to find the Collectors Edition. You are also able to put it in your shopping cart, but you are not able to submit the order. Neither with PayPal nor with a credit card :evil:

I guess we'll have to make a trip to England this summer.

this is the email I got from UBI. They have not charged it to my debit card yet, but up to now everithing looks good

Dear **************,


Thank you for ordering from Ubisoft Entertainment EMEA on 09 March 2011. The following email is a summary of your order. Please use this as your proof of purchase. If you paid by credit card, please look for DRI*Ubisoft Store on your credit card billing statement.

Note: If your order contains download products, you can complete the download by looking up your order using the information and link below. When the order summary appears, click on the Download link next to the product name. If your order contains physical products, you will receive a separate email notification when your products have shipped.

To look up your order, please visit: www.findmyorder.com

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
The Official Ubisoft Customer Service
shop.ubi.com/store/ubiemea/help


Your Order and Billing Information:

Order Number: ***********
Order Date: 09 March 2011

*************
*********

Münster-Wolbeck 48167
DE


Shipping Address:

**************
****************

Münster-Wolbeck 48167
DE



Product Name: IL-2 Sturmovik: Cliffs of Dover - Collector's Edition
Platform: PC (Pre-Ordered)
pre-ordered release date: Mon Mar 21 00:00:00 CDT 2011
Qty Ordered: 1
Amount: £42.01
Shipment Tracking Numbers:
Product Name: Silent Hunter III
Platform: PC
Qty Ordered: 1
Amount: £0.00
Serial Number: ******************
Download



Subtotal: £42.01
Shipping: £0.00

Tax: £7.98
Total: £49.99




anyway I will let you know if the guys at UBi decide to cancel my order.

ATAG_Doc 03-11-2011 09:20 PM

Quote:

Originally Posted by jcenzano (Post 233488)
this is the email I got from UBI. They have not charged it to my debit card yet, but up to now everithing looks good

Dear **************,


Thank you for ordering from Ubisoft Entertainment EMEA on 09 March 2011. The following email is a summary of your order. Please use this as your proof of purchase. If you paid by credit card, please look for DRI*Ubisoft Store on your credit card billing statement.

Note: If your order contains download products, you can complete the download by looking up your order using the information and link below. When the order summary appears, click on the Download link next to the product name. If your order contains physical products, you will receive a separate email notification when your products have shipped.

To look up your order, please visit: www.findmyorder.com

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
The Official Ubisoft Customer Service
shop.ubi.com/store/ubiemea/help


Your Order and Billing Information:

Order Number: ***********
Order Date: 09 March 2011

*************
*********

Münster-Wolbeck 48167
DE


Shipping Address:

**************
****************

Münster-Wolbeck 48167
DE



Product Name: IL-2 Sturmovik: Cliffs of Dover - Collector's Edition
Platform: PC (Pre-Ordered)
pre-ordered release date: Mon Mar 21 00:00:00 CDT 2011
Qty Ordered: 1
Amount: £42.01
Shipment Tracking Numbers:
Product Name: Silent Hunter III
Platform: PC
Qty Ordered: 1
Amount: £0.00
Serial Number: ******************
Download



Subtotal: £42.01
Shipping: £0.00

Tax: £7.98
Total: £49.99




anyway I will let you know if the guys at UBi decide to cancel my order.

Funny here is mine.


Thank you for contacting the Ubisoft Store.

Order Date: January 20, 2011

We understand that you are asking for your order for IL-2 Sturmovik:
Cliffs of Dover.

The product that you ordered is a pre-order and has not yet been
released to the public. Although we do not have an estimated release
date, as soon as it is available your order will be promptly fulfilled
and you will be notified via email.

If you purchased via credit card, rest assured your card will not be
charged until the product has been released.

jcenzano 03-12-2011 09:15 PM

Quote:

Originally Posted by Hans (Post 233263)
Seems like the UK UBI shop doesn't deliver the Collectors Edition abroad :(

By logging in to shop.ubi.com via a UK proxy you are able to find the Collectors Edition. You are also able to put it in your shopping cart, but you are not able to submit the order. Neither with PayPal nor with a credit card :evil:

I guess we'll have to make a trip to England this summer.

I found a way to order the CE safely through the proxy with PAYPAL/credit card (I tested it with PAYPAL).

1. go to UBI.com (according to your country) and create an account with your local addres. this account is valid also to login in UBI UK.

2.Use the proxy to order the collector edition UNTIL YOU ARE ABOUT TO GET REDIRECTED TO PAYPAL.

3.Without leaving the page, go to your browser configuration and unclick the proxy option, so now you navigate normally. (the UBI website won´t detect that you are not connecting from the uk anymore)

4. Procced normally (and safely) with your payment with PAYPAL.

I just ordered a collectors edition this way and got the payment confirmation email from PAYPAL

Hans 03-12-2011 10:58 PM

Thanks, Jcenzano

The trick seemed to work, I just got confirmation from PayPal :)

Edit: I just got my order confirmed by shop.ubi.com, too
IL-2 Sturmovik: Cliffs of Dover - Collector's Edition
"pre-ordered release date: Mon Mar 21 00:00:00 CDT 2011"

Sauf 03-12-2011 11:18 PM

Quote:

Originally Posted by Hans (Post 233819)
Thanks, Jcenzano

The trick seemed to work, I just got confirmation from PayPal :)

Waiting for the shipment...

Does this work? How much postage do they charge ect, wont UBI just refund the money once they see it is an OS address? Or want more money for shipping?

Cheers

Hans 03-12-2011 11:26 PM

No shipping charge from the UK to Finland. I suppose all of the EU is the same.

Quote from the confirmation I got from Ubi
Item(s): 40,64GBP
Shipping: 0,00GBP
Tax: 9,35GBP
Total: 49,99GBP


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