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Bewolf 06-22-2012 09:58 AM

Quote:

Originally Posted by Sternjaeger II (Post 436612)
All Apple products have a compulsory 1 year warranty on hardware and software, once that expires you can buy an extended warranty package that covers for 3 years.

As a private customer you can also have them to pick it up via courier, but I'm not sure whether it's an extra cost or not (my Apple store is not far and I took mine in only once to have a hardware issue fixed).

I believe we have some sort of agreement re. pick up here, but everything else is done for free. They pride themselves about their after sale support, and rightly so!

For software/hardware defects, probably.
When my Iphone hit the ground (from the living room table, 30 cm) the glass immidiatly broke. That gave me some suprises, given how Apple advertises built quality.

The store was unable to replace the glass, I had to get a new one alltogether. Hard cash involved. That cured me from any given Apple fanboyism.

Couple that with what was already said here, a closed system with everything running over the apple store, and my iphone will remain what it is. A cellphone for business soon to be replaced by a Galaxy SIII.

Interestingly enough, lots of folks I meet are making this switch currently, too.

Sternjaeger II 06-22-2012 10:08 AM

[QUOTE=Bewolf;436626]For software/hardware defects, probably.
When my Iphone hit the ground (from the living room table, 30 cm) the glass immidiatly broke. That gave me some suprises, given how Apple advertises built quality.

The store was unable to replace the glass, I had to get a new one alltogether. Hard cash involved. That cured me from any given Apple fanboyism.
[quote]
That is odd. Not that it broke I mean, but that they weren't unable to replace the glass. Besides you can find many independent shops that can do it for a fraction of the cost (or do it yourself!). I hope you didn't throw yours away!
Mobile phones are a reality per se though.

Quote:

Couple that with what was already said here, a closed system with everything running over the apple store, and my iphone will remain what it is. A cellphone for business soon to be replaced by a Galaxy SIII.

Interestingly enough, lots of folks I meet are making this switch currently, too.
this is because you need to put a stricter control to ensure quality. If people don't accept this, they're gonna end up with a crippled product that won't work in the end (and that's why many people damage their android based mobiles). Apple has been the first company to deliver a mobile phone that has an extensive support for millions (!!!) of apps, making sure they respect the required standards and do not cause trouble to the phone, and many of them are free! I have a fantastic free satnav that works a treat on my iPhone, and got so many other useful apps in there!

A friend of mine just got himself a Galaxy, she wanted to install Facebook on it and it turns out you need a Google account to do it on Android.. it's this kind of patched up wonky things that really put me off android.

Bewolf 06-22-2012 11:12 AM

[QUOTE=Sternjaeger II;436629][QUOTE=Bewolf;436626]For software/hardware defects, probably.
When my Iphone hit the ground (from the living room table, 30 cm) the glass immidiatly broke. That gave me some suprises, given how Apple advertises built quality.

The store was unable to replace the glass, I had to get a new one alltogether. Hard cash involved. That cured me from any given Apple fanboyism.
Quote:

That is odd. Not that it broke I mean, but that they weren't unable to replace the glass. Besides you can find many independent shops that can do it for a fraction of the cost (or do it yourself!). I hope you didn't throw yours away!
Mobile phones are a reality per se though.
No, I did not throw it away, I had to leave it at the store. The new phone cost me 150€, cheaper then paying the full price, but still waaay too much for the glass.

Quote:

this is because you need to put a stricter control to ensure quality. If people don't accept this, they're gonna end up with a crippled product that won't work in the end (and that's why many people damage their android based mobiles). Apple has been the first company to deliver a mobile phone that has an extensive support for millions (!!!) of apps, making sure they respect the required standards and do not cause trouble to the phone, and many of them are free! I have a fantastic free satnav that works a treat on my iPhone, and got so many other useful apps in there!
And make a shitload of cash with Apps that otherwise would be free. It is a double edged sword. Imho, Apple are for noobs that neither have the expirience nor the will to modern IT.
For everybody with a plan of how computers work Windows or Android offers much greater flexebility due to their open architecture.


Quote:

A friend of mine just got himself a Galaxy, she wanted to install Facebook on it and it turns out you need a Google account to do it on Android.. it's this kind of patched up wonky things that really put me off android.
Facebook is the least of my worries.

swiss 06-22-2012 11:35 AM

Quote:

Originally Posted by Sternjaeger II (Post 436594)
So limiting the access to the machines is the answer?! I'll keep on working with Apple,thank you!

This is actually exactly what apple does - hide crucial functions so deep in the the OS the average user never stumbles across them. Smart move.
W7 made a huge step there compared to XP.
Again, I'm not arguing which OS is better, it's just your points of criticism are wrong(in general).

Quote:

Truth is that hardware problems are a less common occurrence with Macs,at least according to our IT folks.
I thought we had an agreement on MS only being the software supplier?
Now, who specifies your machine? Maybe the IT folks? ;)

Or do you really think it's the OS damaging the HW...


Quote:

Originally Posted by bewolf
The new phone cost me 150€

That's exactly what the apple store in zürich charges for the repair of the just the glass.
The procedure is a PITA btw, I was researching it because a buddy of mine dropped his 4s too*. Since I'm pretty proficient on older Motorolas I thought maybe I could... it's not gonna happen.

*and he had an Apple OE Aluminum hardcover! What are those things supposed to protect the phone from? Sunlight?

Sternjaeger II 06-22-2012 01:43 PM

Quote:

Originally Posted by Bewolf (Post 436669)
No, I did not throw it away, I had to leave it at the store. The new phone cost me 150€, cheaper then paying the full price, but still waaay too much for the glass.

You should have checked the internet then, there are hundreds of retailers that sell spare parts and fixing it is not a big job, you can find loads of tutorials on internet. I changed 3 glasses on three different iPhones so far without a problem. Yes, they're more fragile than the others, but nothing's perfect.

Quote:

And make a shitload of cash with Apps that otherwise would be free. It is a double edged sword. Imho, Apple are for noobs that neither have the expirience nor the will to modern IT.
For everybody with a plan of how computers work Windows or Android offers much greater flexebility due to their open architecture.
obviously you have a faint understanding of how app development works. This new market generated SO many jobs! You should really look into this with more attention before blurting out nonsense like "Apple is for noobs".. it's such an immature attitude, I wouldn't have expected it from you Bewolf.
Quote:

Facebook is the least of my worries.
it was just an example, Android is just a badly made copy of iOS.
This fall they're gonna release the new iOS6, have you seen what they're gonna implement in it?! The new map system is mind boggling, and you get it for FREE. That's the way they work: they use their money in R&D and deliver great innovative ideas.

Sternjaeger II 06-22-2012 01:48 PM

Quote:

Originally Posted by swiss (Post 436687)
This is actually exactly what apple does - hide crucial functions so deep in the the OS the average user never stumbles across them. Smart move.
W7 made a huge step there compared to XP.
Again, I'm not arguing which OS is better, it's just your points of criticism are wrong(in general).

Wrong according to who, you? Oh well, I know nuffink really, but I'm sure you know more than an IT office that services 10k PCs and Macs all over the UK ;)

Quote:

I thought we had an agreement on MS only being the software supplier?
Now, who specifies your machine? Maybe the IT folks? ;)

Or do you really think it's the OS damaging the HW...
you're missing the point, it's the whole concept of providing "software only" that is at the base of the problem. The potential given by a PC in terms of access to bios, regedit and other vital settings of the machine is totally unnecessary in most cases, and puts the machine at a seriously high potential risk of damage, data loss, virus attack etc... your Win7 still needs a sound antivirus and firewall to work safely, Macs can well live without one.

Quote:

That's exactly what the apple store in zürich charges for the repair of the just the glass.
The procedure is a PITA btw, I was researching it because a buddy of mine dropped his 4s too*. Since I'm pretty proficient on older Motorolas I thought maybe I could... it's not gonna happen.

*and he had an Apple OE Aluminum hardcover! What are those things supposed to protect the phone from? Sunlight?
they don't repair yours, they flash your memory and apply it to a refurbished one in most cases.

As I said, I've fixed several myself for friends and colleagues and it's easier once you know what you're doing and have the right tools.

Hood 06-22-2012 02:29 PM

Speaking personally I'm an Apple fanboy for my phone (gimme gimme iPhone 5) and W7 for my computing - I've never had a problem with it at home or in the office running bespoke software, roaming profiles, virtual networking etc etc. I've used OSX extensively but don't like the "feel" of it.

Unless you're a hater of the large hardware/software companies either does fine. For stability I'd probably go with OSX because the possible combinations of hardware/peripherals is smaller so stability is easier to obtain. I'll stick with W7 though.

Hood

swiss 06-22-2012 03:44 PM

Quote:

Originally Posted by Sternjaeger II (Post 436808)
The potential given by a PC in terms of access to bios, regedit and other vital settings of the machine is totally unnecessary in most cases, and puts the machine at a seriously high potential risk of damage

Aaaah?

Quote:

your Win7 still needs a sound antivirus and firewall to work safely, Macs can well live without one.
And why is that?
Because their Os is so superior or maybe because....? ;)

grawl 06-22-2012 10:36 PM

Isn't it because Macs are not so much widespread, so it's not worth the money for virus designers ? If Macs get everywhere i bet you'll soon get viruses everywhere, and antiviruses will follow too. The Cambrian Explosion again, yeah ! ! :wink:


Thinking about it, it's kinda wierd Apple, that may be the most closed computer company in terms of customizability (?not sure about this word :eek:) is actually basing it's OS on an open source stuff...

Quote:

Originally Posted by Sternjaeger 2
Android is just a badly made copy of iOS.

Let's not talk about Symbian Belle then :-) :-P (btw got the new Nokia N700 and it works like a charm, holds discretly in my pocket and makes the job perfectly).


Quote:

Originally Posted by Sternjaeger 2
I'm sure you know more than an IT office that services 10k PCs and Macs all over the UK

I'm not living in the UK but over here in France it's quite usual that the service given by companies that handle thousands of computers in tens/hundreds of companies is really bad... you wait half a day for a guy to change a dumb setting or component that you could have changed yourself if your company didn't signed this overpaid contract...
It is like engaging an extern dev company to develop an app for your company, you pay a lot and people that work with you have no idea of how future users (usually dumb computer-scared users :lol: lol) will do with it.
Home-baked programs always rock better :-P (fightin' for my own cause a bit here, hehe :smile:)

The more computers you need to handle the less you are close from your customers and their needs and feel, so I don't think the numbers are relevant here.



Back on topic !
The new MS tablet looks pretty awesome, like an iPad but with an actual keyboard and pad. I'm not sur I would like the flat keybord feeling though.
Will BoM run on it? :twisted:

He111 06-23-2012 01:28 PM

.. and what does Sheldon have to say on this issue ..

http://www.youtube.com/watch?v=HT9VNdgKnI4

LOL!!! from the horses mouth! LOL! :grin:

.


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