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-   -   customer satisfaction poll (http://forum.fulqrumpublishing.com/showthread.php?t=24894)

David Hayward 07-26-2011 01:03 PM

Quote:

Originally Posted by Sternjaeger II (Post 315014)
Of course it matters, everyone's opinion does.

That's not even close to being true. The only opinions which matter are those of the people on the dev team.

Sternjaeger II 07-26-2011 01:06 PM

Quote:

Originally Posted by Robert (Post 315028)
I don't see an option in the poll for me. If I'm right and these current issues from the June 3rd update are fundamental, then I don't see another update coming until closer to beta release. I'm perfectly fine with that, given future updates would progress at the speed needed of future repairs/fixes et al.

So to me these updates ARE timely and I'm getting enough information so I already am getting my fill of development updates and feel I'm informed enough. I'm not sure I see an option for that.

Robert, I understand your point, my question though is whether you like or not to be informed in a regular and effective way , nothing more, nothing less.

I'm trying to do a step by step assessing of the situation here, as you can see there are at least 5 people that don't want to be updated regularly.

Sternjaeger II 07-26-2011 01:09 PM

Quote:

Originally Posted by David Hayward (Post 315032)
That's not even close to being true. The only opinions which matter are those of the people on the dev team.

thanks for your opinion on the matter. Why don't you try and post a poll with such a statement and see where that one goes :rolleyes:

ATAG_Dutch 07-26-2011 01:11 PM

Quote:

Originally Posted by Sternjaeger II (Post 315038)
thanks for your opinion on the matter.

:grin:

David Hayward 07-26-2011 01:12 PM

Quote:

Originally Posted by Sternjaeger II (Post 315038)
thanks for your opinion on the matter. Why don't you try and post a poll with such a statement and see where that one goes :rolleyes:

What difference would another poll make?

Robert 07-26-2011 01:15 PM

Quote:

Originally Posted by Sternjaeger II (Post 315035)
Robert, I understand your point, my question though is whether you like or not to be informed in a regular and effective way , nothing more, nothing less.

I'm trying to do a step by step assessing of the situation here, as you can see there are at least 5 people that don't want to be updated regularly.


So then I'd obviously vote yes, because I WANT updates in a regular manner. I'm just not sure if updates can be done on a regular basis when the road map is so fluid ATM. One man's regular interval. may be anothers desert of information.


Being that I'm satisfied with the updates for now, and knowing many aren't, I don't think that's how the poll would be perceived. I think many will use it as a 'war cry' to muster up support and try to strong arm information or updates, when for me the regularity (or lack thereof) is fine with me.

I want updates. I'm fine with the way they are coming out. I don't think that's how the poll reads.



Say you get 100 yeahs.... 5 nays.... and 1 maybe. That says 100 want information. Fine. We all do. But it doesn't say that out of 100 there may be 50 who are satisfied with update progress. It CAN be construed to mean that 100 people want regular updates and all 100 think you're not doing a good job of it. That's why I abstained.

philip.ed 07-26-2011 01:20 PM

Quote:

Originally Posted by David Hayward (Post 315040)
What difference would another poll make?

Well, it would display how the rest of the community feels about your opinion.

David Hayward 07-26-2011 01:26 PM

Quote:

Originally Posted by philip.ed (Post 315046)
Well, it would display how the rest of the community feels about your opinion.

Do you think that would change anything?

catito14 07-26-2011 01:29 PM

We are trying to understand the "Russian idiosyncrasy" with our "west idiosyncrasy", apparently in Russia, they do not develop the informational aspect to their customers, preferring to use those energies in other areas. So I THINK, that we even publish hundreds of polls and publish hundreds of posts claiming for more information or contact with us, they will not listen to us, simply because it is their way of thinking and working

Sternjaeger II 07-26-2011 01:42 PM

Quote:

Originally Posted by Robert (Post 315044)
So then I'd obviously vote yes, because I WANT updates in a regular manner. I'm just not sure if updates can be done on a regular basis when the road map is so fluid ATM. One man's regular interval. may be anothers desert of information.


Being that I'm satisfied with the updates for now, and knowing many aren't, I don't think that's how the poll would be perceived. I think many will use it as a 'war cry' to muster up support and try to strong arm information or updates, when for me the regularity (or lack thereof) is fine with me.

I want updates. I'm fine with the way they are coming out. I don't think that's how the poll reads.



Say you get 100 yeahs.... 5 nays.... and 1 maybe. That says 100 want information. Fine. We all do. But it doesn't say that out of 100 there may be 50 who are satisfied with update progress. It CAN be construed to mean that 100 people want regular updates and all 100 think you're not doing a good job of it. That's why I abstained.

it has been fairly balanced so far, apart for some agitators. I would like to stress on the fact that this is not a protest or a war cry, it's just... a poll?

You already expressed your opinion by non voting, which is a valid option, I would have selected "I'm not sure", but then again I do understand your concerns. All I'm trying to do here again is trying to see how much it really matters to the community to be regularly updated on what's going on, according to some our opinion doesn't even matter, go figure!


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