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-   -   Devs Communication --> Customer loyalty --> More revenue in long run (http://forum.fulqrumpublishing.com/showthread.php?t=22995)

Ivan Fooker 05-18-2011 04:51 PM

Quote:

If by the end of the day Tuesday we still haven't solved the full screen issue, we will most likely release the patch anyway just so you guys can have stable reliable MP experience, and add the full-screen fix at a later time.
Well if u post stuff like that, you will be measured on your words.

Chivas 05-18-2011 04:54 PM

We are a needy bunch. Exactly what is a community manager going to tell us everyday. " Yuri was a little late coming in this morning", "Aleksie took a twenty minute coffee break, " Oleg was seen in the building". ROF managers never posted everyday, they would periodically let us know what was imminent and what they are working on for the future.

Chivas 05-18-2011 05:00 PM

Quote:

Originally Posted by Ivan Fooker (Post 284892)
Well if u post stuff like that, you will be measured on your words.

Exactly why the developers should be very vague, as anything they say will be taken as a promise written in blood. People have to realize there isn't a full proof check lists for what they developers are trying to achieve. Shyte happens.

Ze-Jamz 05-18-2011 05:06 PM

Quote:

Originally Posted by Chivas (Post 284898)
Exactly why the developers should be very vague, as anything they say will be taken as a promise written in blood. People have to realize there isn't a full proof check lists for what they developers are trying to achieve. Shyte happens.

I think the point is that peeps would like to know either way..its not the fact other things may have cropped up so its delayed, its being told that these things have happened and you wont get the release today because off.....

thats what i think is being said here..and your point about RoF isnt exactly the same, the state of the two games on release were a million miles apart..with CoD as many things are getting broke as are being fixed and one of the main things is multiplayer, i for one have been checking these forums every half hour because apparently that point is being fixed and from what i read on Luth's post was going to be fixed yesterday, if its not then fine let me know and il go away... i think that is the point fella

Chivas 05-18-2011 05:09 PM

Quote:

Originally Posted by Ze-Jamz (Post 284901)
I think the point is that peeps would like to know either way..its not the fact other things may have cropped up so its delayed, its being told that these things have happened and you wont get the release today because off.....

thats what i think is being said here..and your point about RoF isnt exactly the same, the state of the two games on release were a million miles apart..with CoD as many things are getting broke as are being fixed and one of the main things is multiplayer, i for one have been checking these forums every half hour because apparently that point is being fixed and from what i read on Luth's post was going to be fixed yesterday, if its not then fine let me know and il go away... i think that is the point fella

Get over it.

Ze-Jamz 05-18-2011 05:11 PM

Quote:

Originally Posted by Chivas (Post 284905)
Get over it.

Not really needed....

kristorf 05-18-2011 05:19 PM

Time to lock it, its going the way of all the others..............:(

Ze-Jamz 05-18-2011 05:23 PM

Quote:

Originally Posted by kristorf (Post 284913)
Time to lock it, its going the way of all the others..............:(

Agreed..seems like the thread title doesnt just attract people who want to agree and add their bit but more is a tractor beam for trolls who have nothing better to do than to disagree with the OP

kllr101 05-18-2011 05:34 PM

People have to remember that luthier is a dev, not a community specialist.

They're working hard on the game, and are just ignoring the forum temporarily, mostly because 1/2 the threads are much like "more communication", "when's the next patch??", "ROF is better" etc etc

Sometimes communities need to calm down, and trust the developer. When they come on once a week to say "We're still here, and we're working overtime on the game and wont be on forums much", it means exacly that.

As luthier said, they're working 10-12 hours a day, 7 days a week. He said he just cannot keep up with this forum and work on the game like that at the same time.

They've said they're going to get a community manager to help out here. I've seen many a-devteam who cannot keep up with their forums, and they're mostly small, indie developers. For teams like that, a community manager is a must.

1C are definantly working hard and have already put out more patches than some companies put out on their games in it's lifetime. Just have some trust in the developer, and perhaps, maybe, you will get something in return ;)

Blackdog_kt 05-18-2011 05:35 PM

I'm eagerly awaiting improvements too, but come on guys, exercise some common sense.

What would a daily update really do for us? I guess nothing, because the amount of progress perceivable by most of us without going into overly technical details is not stuff that can be done in the course of a single work day.

It would be like "Today the guys stumbled upon a bug in the AI subroutine that divides the sky around the AI aircraft into portions for them to scan, but on the bright side they have found out how to increase the accuracy of their blindspot calculations by 0.35 degrees while utilizing 20% less lines of code, which will make that individual subroutine run 0.01% faster on a quad core CPU. This is done by switching the parametric equations from a Cartesian to a spherical system of coordinates."

How useful is that to the majority of people here? Not much and that's why the daily updates would be a sequence of "patch is being worked on, ETA is X days", or "patch is delayed for a couple of days due to unexpected bugs", which would still be considered inadequate and vague by the people who are craving for a live webcam feed from the 1c offices :-P

It's been just a few days since the last update, unless they inundate us with coding discussions that maybe 5% of the forums understands, there's probably no way to display what kind of progress is being made, yet some people are expecting to know something that they probably won't understand anyway, it's hilarious.

I wish they start doing daily updates and telling us how they optimized memory allocation by moving the gun flashes to a separate block of RAM, hexadecimal addresses and all, just for the comedy factor: everyone would be going "geez, i haven no idea what that means but thanks for the feedback!" because they somehow feel in the loop even though they don't know what the update is talking about :-P


If we don't get information people get anxious, ok, that's reasonable.

When we get it it's considered inadequte and vague, even though most of the forum population is unable to grasp the technical side of things and it has to be kept simple for us, but let's chalk this one up to enthusiasm and impatience because i like giving everyone the benefit of doubt.

However, that information which is so demanded only to be shot down as vague and inadequate is then held to a standard of absolute truth and signed legally binding contract, even though it was considered inadequate by the very same people. Now, that's just lack of consistency and self-contradiction, which is the easiest way to strip oneself of any credibility whatsoever.

Don't see this as a personal attack because it's not and i'm not singling out anyone in particular (we all act like this one time or another, it's just that some make a daily habit of it). It's just a description of how things roll around here and if it makes people upset to see it discussed, maybe they shouldn't do it in the first place so it can't be talked about. Cheers ;)


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