I'm sure it is treated as if this particular disc might be an illegitimate copy or unauthorized use. Steam support is via the customer service website, not by phone. A photo copy or scanned copy of the disc key code must be provided and I have done that as of this morning. I hope to also see posts by others who purchased the GoGamer item via Amazon.com. I can confirm that the disc is the European release game. If I don't hear from Steam within a day or so I'll request a refund from Amazon/GoGamer.

I really want to see how this turns out. I can't even get onto the gogamer site..its been down for a week or 2 for upgrades it says.

Indeed, the website is down. Orders are taken by way of Amazon.com marketplace though. :)

Mine arrived too. Also got the same duplicate key message. Went to steam and placed a email to them about the situation. I guess we will see what happens. But sure chapped my rear end.

Mine was also made in Austrailia.

Cheerkee........I sent gogamer a email though amazon, there is a place for you to do that as well. I am in the same boat as you. If no solution in a day or so I will be asking for a refund also. Hopefully something will come to fix our situation quickly.

Mine came tonight, and as of yet I haven't installed CoD. Busy with editing and can't free up the PC long enough to install etc etc... until tomorrow.

The above posts don't inspire confidence. I'll be looking in on this to see the out come. I'll load CoD tomorrow night.

edit: I've never had a problem with GoGamer. All games I've ordered worked fine. This puzzles me. I hope it's not a recent indication of the customer care GoGamer has for their clients.

Got mine Gogamer version yesterday and today will go about installing it
but my confidence already sunk a big time after reading recent posts .

" Manufactured in Australia "
IL2 Sturmovik: Cliffs of Dover ANZ

I am already sure I will also get " duplicate key message " :evil:

I bought from GoGamer, also, through Amazon. After reading the above posts, I emailed GoGamer to ask what they were doing about this.

Don't have an answer, yet, but got a response from Amazon basically saying that, not to worry if there was a problem, I could get my money back.

Amazon is very good about refunds.

binky9

I just created today a brand new Steam account and not using the older
one from a long time ago , entered activation key , success !! installed CloD :lol:
Australian version DVD worked for me here in Chicago like a charm .
At least the first step went smoothly thus far :)

Contacted steam support and supplied pic of recipt and key but have gotten no replay from them.

Sent email to gogamer through Amazon, no reply from him either.

I guess very soon I will be filing a claim with Amazon. I will give it one more day.