If they do, it doesn't seem to be working. At all.

I thought i was the only one with this problem. Its not 2pm and syeam hasn't downloaded my Crossworld :(

Guys, i will not go to bed until this issue is fixed. I have already raised all possible alarms I could. We have never had troubles like this before - wrong pricing, wrong unlocking, now no unlocking when it is time... But I am working on this personally though it is 10 pm in Moscow

That's great to hear, megakill.

Valve have really messed up with Crossworlds :(

Nice good to see 1C has people that care about customers :)

Thanks! We might be Russians, but games are our passion. :-)
Now back to the point - just off the phone with Steam guys. They promised to fix everything within 2 hours maximum... Not best news but at least something.

Count me in too as a dissatisfied Steam customer. I purchased the bundle of KB:AP and Crossworlds on Steam on Wed. Steam downloaded KB:AP and The Legend, but it's 13:30 Chicago time on Friday Sept 17th, and still no sign of my Crossworlds in my account. It still just says my pre-order is "Coming Soon".

Not the most glorious Friday night… And I thought this release is belated on purpose, to appease non-steam customers who would be jealous because of one "pre-release" ;)

Well, I just put my daughter to bed, so I have nothing else to do, Steam beware :-))

It seems to be working now, thanks a bunch for the effort! :grin: